Kinetic IT 2026 First Nations Traineeship Program (VIC & ACT)

Kinetic IT; Canberra; On-site; AUD 130,000 - 150,000; Full time

Job summary

A leading Australian IT services provider is offering a traineeship program in Canberra for Aboriginal and Torres Strait Islander peoples. This program combines formal learning with on-the-job training, providing valuable industry skills while earning a Certificate III in Information Technology or Business. Roles include Service Desk Technician and Process Administrator, requiring a can-do attitude and strong communication skills. Apply today for this exciting opportunity.

Benefits

Growth-focused culture

Formal training and mentoring

Flexible work options

Health and wellness resources

Qualifications

• A can-do attitude is essential.
• Willingness to learn new skills is crucial.
• Good communication skills and team-oriented mindset are necessary.

Responsibilities

• Provide first point of contact support for IT issues.
• Support day-to-day operations and ensure accurate records.
• Gain exposure to various business functions.

Skills

Can-do attitude

Willingness to learn

Strong work ethic

Good communication skills

Team player mindset

Attention to detail

Customer-focused approach

Education

Certificate III in Information Technology or Business

Job description

Kinetic IT 2026 First Nations Traineeship Program (VIC & ACT)

Kinetic IT Canberra, Australian Capital Territory, Australia

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Kinetic IT 2026 First Nations Traineeship Program (VIC & ACT)

Kinetic IT Canberra, Australian Capital Territory, Australia

6 days ago Be among the first 25 applicants

Join to apply for the Kinetic IT 2026 First Nations Traineeship Program (VIC & ACT) role at Kinetic IT

THE TRAINEESHIP PROGRAM

Our traineeship program, generally completed over a 12-month period, is an education pathway open to

THE TRAINEESHIP PROGRAM

Our traineeship program, generally completed over a 12-month period, is an education pathway open to Aboriginal and Torres Strait Islander peoples that combines formal learning with on-the-job training to provide relevant and valuable industry skills alongside a qualification.

There are 3 parts to the traineeship program:

• Paid Work Experience
  
  
  

You will be a key member of our Kinetic IT team directly supporting our customers.

• Formal Learning
  
  
  

You will be supported in completing a Certificate III in Information Technology or Business through weekly instructor-led sessions with our training provider, and given opportunities to put into practice what you are learning.

• Mentor Support
  
  
  

You will have access to mentor support through a specialist Indigenous mentorship provider. You will have monthly catch-ups to check in and see how you are going with the role and your learning journey.

The Work Experience

Service Desk Technician

As a Service Desk Technician, you’ll be the first point of contact for users needing technical support, helping resolve common IT issues like password resets, system access, and basic troubleshooting. You'll provide professional, customer-focused service over phone, email, or chat, logging and escalating tickets as needed while following structured processes. It’s a great fit for someone who enjoys solving problems, working with people, and wants to build real-world experience in IT.

Process Administrator

As a Process Administrator, you'll support day-to-day operations by keeping systems, records, and tasks organised and up to date. This role involves working across different teams to help ensure key activities are tracked, information is accurate, and deadlines are met. It’s a great fit for someone who enjoys structure, is detail-oriented, and wants to build experience in a fast-paced, team-based environment. You'll gain exposure to a variety of business functions while supporting internal processes and client-related work.

What You’ll Bring To The Table

• A can-do attitude
• Willingness to learn
• Strong work ethic
• Good communication skills
• Team player mindset
• Attention to detail
• Customer-focused approach
  
  
  

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.

With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer. See our Reconciliation Action Plan here.

The Kinetic IT Difference

• Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
• Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
• Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
• Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.
  
  
  

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to [e-mail]. You can learn more about our culture and crew online at kineticit.com.au.

#on-site

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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