Key Account Manager (VIC)

Gumtree Group; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Health insurance allowance

Parental leave 20 weeks

Learning & development budget

Birthday off

Team events

Wellbeing support

Job summary

Gumtree Group, overseeing Gumtree, CarsGuide and Autotrader, seeks a Key Account Manager in Victoria to drive sales across motors brands. This field role focuses on building trusted client partnerships, expanding the pipeline, and delivering measurable ROI through strategic solutions.

You will work in a cross-functional, agile team, with growth opportunities, training and autonomous problem-solving to better serve our customers and partners.

Qualifications

• Experience as a Key Account Manager or sales experience.
• Strong communication and interpersonal skills.
• Proven ability to build long-lasting client relationships and hit targets.

Responsibilities

• Manage and grow key client accounts in Victoria for Gumtree Group brands (Autotrader Group, CarsGuide, Gumtree).
• Provide solutions based on client needs and drive sustainable ROI.
• Educate clients on product applications, services, and market trends; communicate value across channels.
• Serve as primary contact for Autotrader Group matters and coordinate cross-functional teams.
• Develop and manage a sales pipeline; aim to exceed quarterly targets.
• Understand site performance and align portfolio to client needs; ensure regular visitation every 3 months.

Skills

Key account management

Sales

Communication

Negotiation

Relationship building

Data-driven

Self-starter

Salesforce

Tools

Salesforce

Job description

Join us at Gumtree Group (Gumtree, CarsGuide, Autotrader) as we grow Australia's leading classifieds and lifestyle network, reaching 1 in 4 Aussies every month.

About The Role

As part of our growth journey, we are looking for a talented Key Account Manager (Victoria) to join our Motors Team. The Motors team is responsible for implementing our sales strategy and reporting on our performance. We drive commercial excellence across the motors organisation to ensure we deliver value to our internal and external partners.

This role works as part of a cross-functional, agile team where you'll have the ability to create new features that engage and delight our customers. This isn't just any job - it's a career in a team and place that is committed to supporting your growth, where you will get to know our awesome customers, be supported with training and development and given the guided autonomy to solve problems and create new ways of doing things.

What You’ll Do

• Create a positive customer experience by representing our brand with integrity, while establishing and maintaining business relationships that will significantly impact the customers' perception of Autotrader Group, CarsGuide and Gumtree.
• Providing exceptional customer service to all customers, recommending solutions and opportunities based on their business needs, while empowering and helping them deliver a sustainable return on investment, and helping them become Autotrader Group advocates.
• Keep up to date with Autotrader Group's product applications, technical services, market conditions, advertising, and market trends, and utilise the knowledge gained to educate your customers.
• Be the primary point of contact for our customers for all matters specific to Autotrader Group
• In addition to growing a pipeline and bringing your network with you, you'll work to achieve and exceed the quarterly sales targets/metrics set as part of this role.
• Understand site performance in key Area sectors and accounts, while ensuring the visitation cycle for the Area is mapped and completed every 3 months, along with making sure service levels are maintained, and finally ensuring the entire product portfolio is pitched to existing clients in line with their business needs.
• This is a field role

What you’ll bring

• Previous experience as a Key Account Manager or experience in sales, providing solutions based on customer needs
• Excellent communication and interpersonal skills with an aptitude for building long-lasting relationships built on trust and integrity
• The ability to provide exceptional customer service and sales excellence to all of our customers
• Excellent organisational, influencing, and negotiation skills
• Excellent communication skills - both written and verbal, and the ability to present across all mediums (face-to-face, video, phone)
• A Data-driven approach to everything, while having the ability to draw on insights to influence decisions
• The mindset and approach of a self-starter with enthusiasm, adaptability, growth and motivation, showcasing a demonstrated ability to work independently and take initiative, while also being able to work in a team environment
• Salesforce experience would be advantageous

What you’ll get

• Flex your schedule with hybrid work, flexible hours, and the freedom to work from anywhere for 4 weeks a year
• A $150 monthly allowance toward your preferred health insurance, plus exclusive Bupa discounts
• 20 weeks of paid parental leave and 12 weeks for secondary caregivers—we support all kinds of families
• A Learning and Development budget to fuel your growth and help you level up
• Your birthday off - yes, it's all about you
• Regular team events and fortnightly socials so you can connect, unwind, and have a little fun along the way
• 24/7 access to Sonder for you and your family- because your wellbeing matters

Please note: We're unable to provide sponsorship for this role. You'll need to hold current Australian working rights (PR, Citizenship or a valid work visa).