Key Account Manager (Melbourne; Sydney) – VAF 395, 396

Groupe ProductLife; Australia; Hybrid; AUD 80,000 - 120,000; Full time

Job summary

A leading healthcare solutions firm in Australia is seeking an experienced Account Manager to support the launch of a new stroke care therapy. This role involves managing operations in targeted hospitals, driving product adoption, and building client relationships. Ideal candidates will have a background in hospital sales or Key Account Management. The position offers an opportunity to lead significant change in patient outcomes across Australia.

Benefits

Flexibility and autonomy

Career growth opportunities

Collaborative work environment

Qualifications

• Proven experience in hospital sales or Key Account Management.
• Ability to educate and influence healthcare professionals.
• Strong stakeholder engagement and territory management skills.

Responsibilities

• Lead the launch of Acute Ischemic Stroke therapy across hospitals.
• Drive product adoption through education and relationship-building.
• Engage key stakeholders in Stroke Units and Emergency Departments.

Skills

Hospital sales

Key Account Management

Stakeholder engagement

Clinical knowledge

Territory management

Job description

Join our Patient Programs team in a unique external-facing role, leading a high-impact project supporting the launch of a new standard of care in stroke within critical care. This external-facing Account Manager role oversees daily operations for one of Commercial Eyes key client, driving adoption of their product across targeted hospitals.

You’ll manage program delivery, ensure quality and performance, and build strong client relationships. Ideal for candidates with hospital sales, nursing, or Key Account Management experience who thrive in fast-paced, high-stakes environments.

Two roles are available, one based in Melbourne and one based in Sydney.

About the Role

In this role, you will:

• Lead the launch of a breakthrough Acute Ischemic Stroke (AIS) therapy across targeted hospitals in Australia
• Drive product adoption through education, clinical support, and relationship-building
• Identify and engage key stakeholders in Stroke Units, Emergency Departments, and Telestroke networks
• Facilitate and deliver in-hospital education sessions, peer-to-peer meetings, and evening launch events
• Represent the brand at conferences and promotional events
• Achieve sales targets and education delivery KPIs
• Collaborate with internal teams to share insights and identify opportunities
• Manage territory planning, reporting, and budget allocation
• Build strong, credible relationships with healthcare professionals and decision-makers
• Travel interstate and work flexible hours, including evenings when required

What You Bring:

• Proven experience in hospital sales or Key Account Management in pharma or related industries
• Strong stakeholder engagement and territory management skills
• Ability to educate and influence healthcare professionals
• High level of clinical knowledge, especially in AIS, stroke, or emergency care
• Willingness to travel and work flexible hours

Preferred Experience:

• Nursing background with hospital experience in stroke, emergency, or critical care
• Experience launching new products or building territories from the ground up
• Familiarity with telehealth or regional/rural healthcare networks

Why Join Us?

• Play a strategic role in re-establishing a leading brand in the stroke space
• Be part of a high-impact launch that transforms patient outcomes
• Work in a dynamic, collaborative, and purpose-driven environment
• Enjoy flexibility, autonomy, and the opportunity to grow your career

Commercial Eyes is Great Place to Work certified. Visit our People & Careers page to learn more about Life at Commercial Eyes.

Ready to lead the change in stroke care? Click Apply Now and help bring life-saving innovation to hospitals across Australia.