Key Account Manager (Contract)

IQVIA LLC; North Sydney; Hybrid; AUD 85,000 - 120,000; Full time

Job summary

A leading global provider of clinical research services is looking for a Key Account Manager for a short-term contract in North Sydney. The role involves managing client relationships, achieving sales targets, and ensuring high customer satisfaction through tailored solutions. Ideal candidates should have a Bachelor's degree and 3-5 years of Account Management experience, along with strong communication and analytical skills.

Qualifications

• 3-5 years of proven Account Management experience.
• Basic knowledge of IQVIA core products and customer account management.
• Currently living in Australia with full time, permanent working rights.

Responsibilities

• Achieve assigned revenue targets and ensure high customer satisfaction.
• Act as a trusted advisor to clients proposing tailored solutions.
• Monitor client satisfaction and manage renewals.

Skills

Account Management experience

Exceptional communication skills

Analytical skills

Collaboration

Presentation skills

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Key Account Manager (Contract) page is loaded## Key Account Manager (Contract)locations: North Sydney, New South Wales, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R1501665IQVIA is currently recruiting for a **Key Account Manager** to join its ANZ Key Account Management team.**Location:** Hybrid - North Sydney NSW**Type:** Short term contract ending May 2026 (approx. 6-7months)As a **Key Account Manager**, you will have the opportunity to work under supervision, contributing to the sales efforts for IQVIA products and services within allocated accounts.Your main goal will be to achieve assigned revenue targets and ensure high customer satisfaction.Collaboration will be key as you work closely with the client service team and internal IQVIA offering teams to deliver comprehensive solutions to clients.You will act as a trusted advisor, understanding and addressing clients' needs by proposing multiple fit-for-need solutions.**Essential Functions:*** Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goals in assigned account(s) or sales territory.* Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting and service capabilities.* Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting and client service, develops and presents proposed solutions to client's complex business issues* Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).* Typically interfaces with marketing, market research, sales management and/or IT at the executive level in existing and prospective client(s).* Represents the company to the client and the client to the company in all sales related activities.* Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.* Effectively manages renewals and subscriptions.* As required, may participate in contract renewal efforts on large contracts.* Mentors less experienced members of sales team on selling, account management and negotiations skills.* Proactively works with global and regional account management in the pursuit of multi-country opportunities.* Takes a proactive role in contract strategy.**Qualifications and Skills Required:*** Bachelor's degree or equivalent with 3-5 years of proven Account Management experience.* Basic knowledge of IQVIA core products, customer account management, and familiarity with IQVIA information solutions/services portfolio will be an advantage.* Exceptional communication and listening skills to effectively engage with clients and internal stakeholders.* Self-motivated and capable of working autonomously, taking ownership of tasks and projects.* Strong analytical and problem-solving skills, enabling data-driven decision-making.* Demonstrated strength in collaboration, fostering teamwork across departments.* Proficiency in Excel, data analysis, and being process-driven.* Business development experience and exceptional presentation skills to showcase our solutions effectively.* Currently living in Australia with full time, permanent working rights.* Interested in a short term contract role (approx. 6-7 months).If you meet the above qualifications and skill set and are interested in this position, apply today with a current resume.Should you be suitable you will receive an email and text message from the Talent Acquisition team in ANZ to complete an online questionnaire assessment to further assess your skills. Following the completion of the assessment, you will be contacted by the lead Recruiter to discuss within one week. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more atIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.