Key Account Manager

Danone; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

3pm Fridays finish

26 weeks gender-neutral parental leave

Employee Share Subscription Plan after

Job summary

Danone's Nutricia division is seeking a Key Account Manager based in VIC North to join our Healthcare Nutrition team on a 12 month contract. You will manage key accounts across VIC, drive growth, and collaborate with hospitals, oncology care teams, and healthcare professionals.

The role emphasizes education on Nutricia’s product portfolio, strategic account planning, and delivering customer-focused solutions in a hybrid work environment.

Qualifications

• Proven experience in Key Account Management, Hospital Sales, Pharmaceutical, Medical Device, Healthcare Nutrition or related healthcare industries.
• Experience engaging with healthcare professionals, dietitians, oncologists, nurses procurement teams, and other stakeholders.
• Strong strategic account planning, negotiation, and business development capabilities.
• Ability to analyse market trends, identify growth opportunities, and execute customer-focused account plans.
• Willingness to travel within VIC North and Tasmania (2-4 times per year).

Responsibilities

• Manage and support key accounts to ensure exceptional experiences with Nutricia products and services.
• Collaborate with healthcare professionals in public and private hospitals, community settings, and oncology to optimize patient and organizational outcomes.
• Educate customers on Nutricia’s product portfolio and the evidence supporting best practices.
• Develop and execute account plans based on mutually beneficial value drivers to support healthcare professionals and grow Nutricia’s business.
• Navigate healthcare organisations and interact with various stakeholders to uncover needs and drive large-scale value.
• Collaborate with the wider team and other internal functions to deliver the Healthcare Nutrition strategy to your customer

Skills

Key Account Management

Hospital Sales

Healthcare Nutrition

Strategic account planning

Negotiation

Business development

Stakeholder management

Education

Degree in Science/ Nutrition/ Health Sciences/ Business

Job description

Short Intro and About the Job

• Join Danone, a global leader with a unique health-focused portfolio in food and beverages.
• Drive sales growth using your dietetics, nutrition, and strategic thinking expertise.
• Benefit from competitive compensation, including salary, bonus, and comprehensive benefits.
• Enjoy a hybrid work model, with 2/3 days in the office and rest from home

ABOUT THE JOB

Nutricia, owned by Danone, is seeking a Key Account Manager based in VIC North to join our Healthcare Nutrition team. In this 12 month contract you will manage key accounts throughout VIC, ensuring customer satisfaction and driving growth by meeting set goals and business objectives.

Your Responsibilities:

• Manage and support key accounts to ensure exceptional experiences with Nutricia products and services.
• Collaborate with healthcare professionals in public and private hospitals, community settings, and oncology to optimize patient and organizational outcomes.
• Educate customers on Nutricia’s product portfolio and the evidence supporting best practices.
• Develop and execute account plans based on mutually beneficial value drivers to support healthcare professionals and grow Nutricia’s business.
• Navigate healthcare organisations and interact with various stakeholders to uncover needs and drive large-scale value.
• Collaborate with the wider team and other internal functions to deliver the Healthcare Nutrition strategy to your customer

About You

ABOUT YOU

You are a driven sales professional with a passion for improving patient outcomes through medical nutrition solutions, particularly within oncology care. By combining your clinical expertise with strong commercial acumen, you build trusted relationships with healthcare professionals and gain a deep understanding of the unique nutritional needs of cancer patients. Highly self-motivated and organised, you excel at managing priorities in a fast-paced environment. Your ability to identify opportunities, influence stakeholders, and deliver customer-focused solutions enables you to drive growth and maximise the impact of our medical nutrition portfolio.

Ideally, you will have:

• Proven experience in Key Account Management, Hospital Sales, Pharmaceutical, Medical Device, Healthcare Nutrition or related healthcare industries.
• Strong track record of managing complex hospital accounts and achieving commercial targets.
• Experience engaging with healthcare professionals, dietitians, oncologists, nurses procurement teams, and other stakeholders.
• Demonstrated strategic account planning, negotiation, and business development capabilities.
• Ability to analyse market trends, identify growth opportunities, and execute customer-focused account plans.
• Strong commercial acumen and understanding of hospital purchasing processes and health networks.
• Excellent communication, presentation, and influencing skills.
• Degree qualification in Science, Nutrition, Health Sciences, Business, or related discipline preferred.
• Self-motivated, resilient, and comfortable working autonomously within a hybrid environment.
• Valid driver's licence and willingness to travel throughout VIC North and Tasmania (2-4 times per year).

About Us, We offer and What's next

WE OFFER

We truly value our Danoners and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.

• A high-performing, collaborative team culture
• Thank Danone it’s Friday! 3pm finishes every Friday
• Diverse and inclusive work environment
• Personalised learning opportunities to set you up for success
• Competitive Total Reward package including
• Health, Life and salary continuance insurance
• 26 weeks gender-neutral paid parental leave
• Employee Share Subscription Plan after 12 months of service
• Performance-related incentives and annual reviews

ABOUT US

At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our Vision - Danone, One Planet. One Health. We operate across four business lines: Essential Dairy and Plant-Based Products, Waters, Early Life Nutrition, and Medical Nutrition. Our headquarter is in France, we have offices in 55 countries across the globe and our products are sold in over 120 markets. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

Danone ANZ is a B-Corp certified company and focuses on dairy and specialised nutrition products for infants and adults. We are proud to be awarded the Great Place to Work accreditation winner for ANZ in 2023, 2024, 2025 – a globally recognised program where we feature as one of Australia’s top places to work.

Diversity, Equity and Inclusion (DEI)

We proudly affirm that we are an Equal Employment Opportunity employer, and our ambition is to foster an INCLUSIVE & DIVERSE workplace where all Danoners can bring their uniqueness to contribute to business results. Our commitment to DEI ensures that all qualified individuals receive fair consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, and disability at our company.