Key Account Manager

Saputo; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

Saputo Dairy Australia in Melbourne is seeking a proactive Key Account Manager to support Independent Grocery customers, turning data into actionable commercial insights and enabling account growth.

You will partner with cross-functional teams across Sales, Field Operations, Insights and Marketing to deliver activation plans, promotional planning and accurate reporting. Applicants must have full Australian working rights for this role.

Qualifications

• Experience in FMCG, grocery, sales support or junior account management.
• Strong analytical capability with confidence in data-driven reporting.
• Excellent communication and collaboration skills.

Responsibilities

• Support IG and MSO accounts with reporting, analysis and day-to-day account administration
• Validate and interpret scan and customer data (including Circana) to support commercial decisions
• Assist with promotional planning, slotting and in-store activation initiatives
• Partner with field teams to equip them with insights, tools and activation plans
• Support trade spend, accruals and claims processes with strong attention to detail
• Contribute to projects such as trade shows, customer expos and key activations

Skills

FMCG experience

Grocery account management

Data analysis

Job description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?

About the Role

Join Saputo Dairy as a Key Account Managerin our Independent Grocery (IG) Commercial Team in Melbourne on a 12-month Fixed term contract. This commercially focused role supports Independent Grocery customers, including larger independent groups, with exposure across Sales, Field Operations, Insights and Marketing.

The role plays a critical part in enabling account growth by owning reporting, data validation, customer support and activation planning, allowing senior sales leaders to focus on strategic, growth‑driving initiatives. Reporting to the Head of Sales – Independent Grocery, success will be driven by commercial curiosity, attention to detail and the ability to turn data into action.

Key Responsibilities

• Support IG and MSO accounts with reporting, analysis and day‑to‑day account administration
• Validate and interpret scan and customer data (including Circana) to support commercial decisions
• Assist with promotional planning, slotting and in‑store activation initiatives
• Partner with field teams to equip them with insights, tools and activation plans
• Support trade spend, accruals and claims processes with strong attention to detail
• Contribute to projects such as trade shows, customer expos and key activations

About You

Experience in FMCG, grocery, sales support, category support or junior account management

Strong analytical capability, with confidence working with scan data and commercial reporting

High attention to detail and a structured, organised approach to work

A proactive, curious mindset — you ask questions, seek to understand customers and look for opportunities to improve outcomes

Strong communication skills and the ability to build effective working relationships

A collaborative, resilient approach and ambition to grow your career within FMCG

What We Offer

• A commercially exposed role within a highly experienced Independent Grocery team
• Opportunity to work on high‑profile customers, activations and national projects
• Strong development and progression potential within Sales and Commercial functions
• The chance to put your stamp on key initiatives during a period of growth and focus

Applicants must have full Australian working rights.

Saputo Dairy Australia is an equal opportunity employer.