Key Account Coordinator

Buffalo Tungsten; Western Australia; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Salary sacrifice options

Parental leave

Flexible working options

Employee Assistance Program

Employee referrals

Performance-based bonus

Recognition programs

Job summary

Sandvik Mining in Perth seeks an organised Key Account Coordinator to support the Key Account Management team. You will coordinate capital equipment order contracts, support deliveries, manage documentation, and assist with invoicing to ensure our customers receive a seamless experience.

You will collaborate with Supply Chain, Logistics, Product Support, Finance and Sales to keep projects on track, maintain accurate records, and help deliver positive customer outcomes.

Qualifications

• Experience in sales coordination, commercial administration, or contract management.
• Highly organised with strong attention to detail and timelines.
• Excellent communication and stakeholder relationship skills.

Responsibilities

• Coordinate capital equipment order contracts from sale through to delivery and invoicing.
• Monitor order milestones, delivery schedules, dependencies, and potential risks.
• Prepare delivery scopes of work and customer-specific equipment modifications.
• Maintain accurate CRM, order management, and account records.
• Coordinate invoicing documentation and liaise with Finance to support timely billing.
• Prepare reports, maintain action registers, and support audit-ready documentation.
• Collaborate with teams across Supply Chain, Logistics, Product Support, Finance, and Sales to meet customer commitments.
• Identify, manage, and escalate risks, issues, or delays impacting customer outcomes.
• Support Sandvik's commitment to safety, compliance, and continuous improvement.

Job description

Sandvik Mining | Location: Perth I WA

Job Type : Full time

About the Opportunity

We are looking for an organised and proactive Key Account Coordinator to support our Key Account Management team. In this role, you'll help coordinate capital equipment order contracts, support deliveries, manage documentation, and assist with invoicing to ensure our customers receive a seamless experience.

Working closely with teams across the business, you'll play an important role in keeping projects on track, maintaining accurate records, and helping deliver positive customer outcomes. This is a great opportunity for someone who enjoys working with people, managing multiple priorities, and being part of a collaborative team.

Responsibilities

• Coordinate capital equipment order contract deliverables from sale through to delivery and invoicing.
• Monitor order milestones, delivery schedules, dependencies, and potential risks.
• Prepare and manage delivery scopes of work and customer‑specific equipment modifications.
• Maintain accurate CRM, order management, and account records.
• Coordinate invoicing documentation and liaise with Finance to support timely billing.
• Prepare reports, maintain action registers, and support audit‑ready documentation.
• Collaborate with teams across Supply Chain, Logistics, Product Support, Workshops, Service, Finance, and Sales to ensure customer commitments are met.
• Identify, manage, and escalation risks, issues, or delays impacting customer outcomes.
• Support Sandvik's commitment to safety, compliance, and continuous improvement.

About you

You will bring experience in sales coordination, commercial administration, contract management, project coordination, or a similar support role. You are highly organised, able to manage multiple priorities and deadlines, and have a strong focus on accuracy and attention to detail. Your excellent communication skills and ability to build relationships with a variety of stakeholders allow you to work collaboratively across different teams and functions.

You will also be comfortable working with business systems and Microsoft Office applications, maintaining accurate records, and supporting activities from order placement through to invoicing. Experience within the mining, construction, heavy equipment, engineering, or industrial sectors will be highly regarded, as will exposure to CRM, ERP, or order management systems and an understanding of contract delivery and commercial administration processes. A qualification in Business, Commerce, Project Management or a related discipline is desirable.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

• A competitive remuneration package
• Salary sacrifice options and Length of Service Recognition
• Paid Parental Leave and flexible working options
• A comprehensive Employee Assistance Program
• Employee referral programs
• Performance‑based bonus incentives
• Recognition and reward programs aligned to individual and business performance

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net‑zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and bui