Kathmandu Casual Sales Assistant: Eastland

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Melbourne; On-site; AUD 36,000 - 44,000; Part time

Job summary

Eastland is seeking a Casual Sales Assistant to help create an unforgettable in-store experience. You will engage customers with warmth, learn product features, and recommend gear with confidence while maintaining tidy displays and stock levels.

You'll thrive on delivering standout service, staying curious about outdoor gear, and contributing to a team culture that feels like family. This role invites flexible casual shifts and an energetic, customer-focused approach.

Qualifications

• Provide genuine, enthusiastic customer engagement.
• Learn product features and sustainability stories to recommend gear.
• Identify customer needs and deliver standout service.
• Maintain tidy displays, stock replenishment, and visual standards.

Responsibilities

• Create an unforgettable in-store experience for customers.
• Assist customers with gear selection and product recommendations.
• Keep the store well-presented with displays and stock replenishment.
• Contribute to a friendly, team-oriented shift environment.

Skills

Customer service

Communication

Teamwork

Organizational skills

Product knowledge

Job description

A Little Bit About the Role…

As a Casual Sales Assistant at Eastland, you'll help create an unforgettable in-store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge - from technical features to sustainability stories - so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team-first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We're Looking For…

You'll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.