Kathmandu Casual Sales Assistant: Carousel

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Canning; On-site; AUD 33,000 - 39,000; Part time

Job summary

Carousel is seeking a Casual Sales Assistant to help provide an unforgettable in‑store experience. You will engage with customers warmly, learn product details, recommend gear, and keep displays tidy while replenishing stock. A team‑first attitude and strong communication will help drive great service during busy shifts.

You will contribute to a friendly store culture, support sustainable storytelling about gear, and help customers prepare for their next adventure with confidence.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Interest in outdoor gear with willingness to learn features and sustainability stories.
• Clear, confident communication and ability to stay organised.

Responsibilities

• Provide warm, engaging service to customers.
• Learn product details and recommend gear confidently.
• Spot customer needs and go the extra mile for satisfaction.
• Maintain tidy displays, replenish stock, and uphold visual standards.
• Contribute to a positive, team‑oriented store environment.

Skills

Customer service

Product knowledge

Communication

Team player

Job description

A Little Bit About the Role…

As a Casual Sales Assistant at Carousel, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.