Kathmandu Casual Sales Assistant: Chadstone

Kathmandu; Melbourne; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Generous staff discounts acrossKathman

B Corp certified

Job summary

Kathmandu Chadstone is seeking enthusiastic Casual Sales Assistants to join our team. You’ll create memorable in-store experiences, share outdoor passion with customers, and help customers gear up for their next adventure.

You’ll dive into product knowledge, keep displays tidy, and work as part of a welcoming team focused on great service. Join us and enjoy staff discounts and a supportive culture.

Qualifications

• Customer-focused and enthusiastic about outdoor gear.
• Curious and eager to learn product knowledge.
• Clear and friendly communication with customers.
• Energetic team player with a positive attitude.

Responsibilities

• Deliver warm, engaging customer service to shoppers in-store.
• Learn technical features and sustainability stories to recommend gear with confidence.
• Identify customer needs and provide proactive, helpful service.
• Maintain tidy displays, stock replenishment, and consistent visual standards.
• Contribute to a collaborative team environment during busy shifts.

Job description

Join Our Team at Kathmandu — Casual Sales Assistants Wanted!

Location: Chadstone
Brand: Kathmandu

Do you love the outdoors? Looking for a casual role where you can work with people who share your passion for adventure?

Our Chadstone team want enthusiastic, customer‑focused team members to join us!

Why You’ll Love Working With Us

At Kathmandu, we believe your job should enrich your life — not just fill your time. When you join our team, you get access to a range of genuinely valuable benefits:

A brand with purpose

• We are B Corp certified — sustainability and people are at the heart of everything we do. Work for a business that prioritises protecting the planet and giving back.
• Generous staff discounts across Kathmandu and Rip Curl. Access to additional perks across our wider brand family.

Grow with us

• Meaningful career opportunities across stores, support offices, and distribution in Australia and New Zealand. Pathways into retail leadership, product, design, marketing, and more.

A culture built on teamwork and adventure

• Work alongside people who share your passion for the outdoors. Be part of a supportive, fun and inclusive team environment.

A Little Bit About the Role…

As a Casual Sales Assistant at Chadstone, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.