Kathmandu Casual Sales Assistant: Chadstone

KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Chadstone is seeking a Casual Sales Assistant to help create an unforgettable in-store experience. You’ll engage warmly with customers, learn about outdoor gear, and recommend products with confidence.

Maintain tidy displays, replenish stock, and contribute to a positive team culture. You’ll thrive on busy days and enjoy helping customers gear up for their next adventure.

Qualifications

• Retail experience preferred and a passion for helping customers.
• Ability to explain product features and benefits clearly.
• Friendly, welcoming attitude and strong communication skills.
• Organised and able to keep displays tidy and consistent.

Responsibilities

• Provide genuine, enthusiastic customer service to create an unforgettable in-store experience.
• Dive into product knowledge and recommend gear with confidence.
• Spot customer needs early and go the extra mile.
• Keep the store looking sharp through stock replenishment and visual standards.
• Bring a team-first attitude and positive energy to every shift.

Skills

Customer engagement

Product knowledge

Communication

Teamwork

Visual merchandising

Job description

A Little Bit About the Role…

As a Casual Sales Assistant at Chadstone, you’ll help create an unforgettable in‑store experience. You will:

• Bring genuine, enthusiastic customer engagement that makes people feel welcome and inspired.
• Dive into product knowledge — from technical features to sustainability stories — so you can recommend gear with confidence.
• Spot customer needs early and go the extra mile to deliver standout service.
• Keep the store looking sharp through tidy displays, stock replenishment, and consistent visual standards.
• Bring a team‑first attitude, great communication, and positive energy to every shift.

Every day is a chance to learn something new, help customers gear up for their next adventure, and contribute to a team culture that feels like family.

What We’re Looking For…

You’ll thrive in this role if you:

• Love connecting with people and delivering warm, memorable service.
• Are curious about outdoor gear and excited to learn more.
• Communicate clearly, confidently, and with a friendly tone.
• Take pride in keeping things organised and consistent.
• Enjoy working as part of a team and bring great energy to busy days.