Justice Officer

Department of Justice and Community Safety VIC; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

A government department in Melbourne seeks an administrative professional to provide support and client services. Responsibilities include handling inquiries, processing applications, and performing reception duties. Ideal candidates will have experience in an administrative role. The successful candidate will undergo various pre-employment checks.

Qualifications

• Experience within an administrative capacity would be advantageous.
• Proven ability to assist clients in navigating the services offered.

Responsibilities

• Provide accurate and timely administrative support and client services.
• Assist clients and stakeholders by responding to inquiries and processing applications.
• Perform reception duties, including answering and forwarding calls.

Skills

Administrative support

Client service

Communication

Job description

About the Business Unit

The Department of Justice and Community Safety provides compliance, enforcement, and regulatory services to the Victorian Community.

The West Area comprises the Barwon Southwest and Grampians Regions, delivering a wide range of Justice services across central locations in Geelong and Warrnambool in the Barwon Southwest and Ballarat and Horsham in the Grampians Region, as well as a number of satellite locations.

About the Role

The Corporate Services Business unit is responsible for providing the region with a range of corporate support functions including human resources, finance and procurement, planning and reporting, fleet and facilities management, risk management, workforce development and general administration.

Key duties include:

• Providing accurate and timely administrative support and client services
• Providing information and assistance to clients, internal and external stakeholders and the public, including the collation, review and processing of applications
• Providing reception duties, answering, forwarding and responding to telephone calls for locations

To learn more about this role before applying, please read the attached position description.

About You

• Experience within an administrative capacity would be advantageous
• Assisting clients to navigate the linkages between the department's range of services

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Depending on the role, other checks may include VicRoads checks, driver’s licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please contact the person listed on this advertisement.

Important Information

Child Safe Statement of Commitment:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm affecting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with or are impacted by our work.

The Department of Justice and Community Safety works to build a safer, fairer and stronger Victoria.