Junior Systems Administrator

Russell Kennedy Lawyers; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Russell Kennedy Lawyers in Melbourne is seeking an IT Support professional to deliver technical services within a client-centred environment. You will handle on-site and cloud support, assist with security, and contribute to disaster recovery testing while maintaining documentation and proactive improvements.

You will engage in vendor management, regular tests, and support escalations from Helpdesk, ensuring robust IT operations.

Qualifications

• 1–3 years of IT Support, Service Desk, Desktop Support, or similar experience.
• Exposure to Microsoft 365 administration, Active Directory/Entra ID, Windows Server and networking.

Responsibilities

• Assist with technical deliverables on projects.
• Help with vendor management and disaster recovery tests.
• Maintain security measures: email protection, web filtering, data loss prevention, endpoint protection.

Skills

Excellent communication

Good organisation

Excellent presentation

Tools

Microsoft 365

Active Directory

Entra ID

Microsoft Windows Server

Networking (IP, DNS, DHCP)

ITSM framework

Veeam

Microsoft Intune

Autopilot

Palo Alto

Aruba

VMware

Citrix

PowerShell

Terraform

Job description

Primary Duties and Responsibilities

• Involvement within projects to assist with technical deliverables.
• Assistance with:
  • Vendor management.
  • Regular disaster recovery tests.
  • Safeguarding security with administration of email protection, web filtering, data loss prevention, and endpoint protection gateways and platforms.
  • Maintaining enterprise directory services, multifactor authentication, and access to critical IT services in the cloud and on-premises.
  • Technical troubleshooting and resolution of support tickets escalated from Helpdesk.
  • On-premises infrastructure and cloud support, monitoring, support, installations, upgrades, testing, and documentation, and backups.
• Maintain a cyber security first approach and mindset. Cultivate an awareness of security risks, stay informed of latest cyber threats, instil best cyber security practises and take practical steps to protect the firm and client from cyberattacks.

Skills/Knowledge

• Excellent communication and interpersonal skills.
• Good organisation and administrative ability.
• Excellent presentation skills.

Experience

• 1- 3 years' experience inIT Support, Service Desk, Desktop Support or similar roles.
• Experiencewithinaclientcentredorganisation.
  • Essential:
    • Exposure to:
    • Microsoft 365 administration
    • Active Directory and Entra ID.
    • Microsoft Windows server and features.
    • Networking such as IP addressing, DNS, DHCP, and wireless.
  • ITSM framework.
  • Documentation, troubleshooting, and process improvements.
• Backup technologies and methodologies such as Veeam.
• Microsoft Intune and Autopilot.
• Palo Alto and Aruba networking technologies.
• VMWare
• Citrix
• Scripting with PowerShell and Terraform.

Further Information

Any questions regarding the vacancy can be directed to Rhoda Siu on [phone] or [e-mail].

We are currently accepting applications from direct applicants only. No agency referrals will be accepted at this stage.

Our Firm and Culture

Russell Kennedy is a commercial law firm with more than 380 people in Melbourne and Sydney. We are committed to providing exceptional legal strategies and solutions to our clients, guided by market-leading expertise across our key sectors of focus.

As part of our team, you’ll receive hands-on experience, quality mentoring and access to valuable learning opportunities. We encourage a professional and committed work ethic, while recognising the importance of an enjoyable working environment and balanced lifestyle. We believe we have a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work, and where your talents are fostered, empowering you to contribute to the success of the firm.

Russell Kennedy is proud to be an equal opportunity employer and is certified as a WGEA Employer of Choice for Gender Equality, as well as being certified as a gold employer in the Australian Workplace Equality Index for employers with 500 or less employees. We respect and celebrate the things that make each of us different. The firm supports and promotes a range of initiatives to create an environment that is characterised by equal access and respected participation of all groups and individuals. There is a particular focus and emphasis on gender equality, inclusion of First Nations peoples, accessibility for people with disability, LGBTQIA+inclusion, and cultural diversity. Russell Kennedy is recognised by Australian Disability Network as a Disability Confident Recruiter employer.

Russell Kennedy is committed to attracting and retaining the best talent available. We acknowledge the importance of work-life balance, all current and prospective employees have access to flexible work options and workplace adjustments including alternate accessible formats, where required. If you require an adjustment during the recruitment process, please contact Leanda Nissen on 03 9609 1523.

Russell Kennedy Lawyers acknowledges the Traditional Custodians of the lands on which we meet and work. Our offices are situated on the unceded lands of the Wurundjeri and Gadigal peoples. We pay our respects to their Elders, past and present, to their emerging leaders and to the resilience, creativity and vitality of their cultures including their laws and systems of governance.