Junior School Receptionist

Ipswich Grammar School; Ipswich City; On-site; AUD 45,000 - 55,000; Full time

Job summary

Ipswich Grammar School in Ipswich, Queensland, seeks a warm, organised Junior School Receptionist to be the first point of contact for students, families, staff and visitors. The role involves managing the day-to-day operations of the Junior School Reception and providing administrative support to the team.

The position is permanent, full-time, Monday to Friday, reporting to the Head of Junior School. Applicants should have reception or admin experience, a welcoming manner and strong

Qualifications

• Experience in reception, administration, concierge or customer service.
• Professional, approachable and welcoming manner.
• Strong communication and interpersonal skills.
• Excellent organisational skills with the ability to manage competing priorities.
• Confidentiality and discretion.

Responsibilities

• Act as the first point of contact for students, families, staff and visitors to the Junior School.
• Manage incoming telephone calls, enquiries, voicemail messages and general correspondence.
• Welcoming visitors and coordinating sign-in and visitor processes.
• Respond to counter enquiries in a professional, friendly and timely manner.
• Coordinate appointments, room bookings and general reception administration.
• Maintain relevant records, contact lists and evacuation documentation.
• Process School fee payments and assist with general administrative tasks as required.
• Provide administrative support to the Head of Junior School and broader Junior School team.

Skills

Customer service

Interpersonal skills

Organisational skills

Discretion

Tools

Microsoft Office

Job description

As one of Queensland's leading independent schools, catering for boys from Prep to Year 12 through the outstanding education offered to day and boarding students, we have developed innovative approaches to address the specific learning needs of boys. Offering an inspiring, modern and technologically rich learning environment, the school has an enviable reputation for intellectual leadership and academic achievement.

We are seeking a warm, organised and professional Junior School Receptionist to join Ipswich Grammar School.

As the first point of contact for our Junior School, you will play an important role in creating a welcoming and professional experience for students, families, staff and visitors. This is a varied position suited to someone who enjoys working with people, thrives in a busy environment and takes pride in keeping things running smoothly behind the scenes.

Reporting to the Head of Junior School, you will manage the day to day operation of Junior School Reception while providing reliable administrative support across the Junior School.

This position is offered on a permanent full-time basis, Monday to Friday.

Responsibilities of the role include:

• Acting as the first point of contact for students, families, staff and visitors to the Junior School
• Managing incoming telephone calls, enquiries, voicemail messages and general correspondence
• Welcoming visitors and coordinating appropriate sign-in and visitor processes
• Responding to counter enquiries in a professional, friendly and timely manner
• Coordinating appointments, room bookings and general reception administration
• Maintaining relevant records, contact lists and evacuation documentation
• Processing School fee payments and assisting with general administrative tasks as required; and
• Providing administrative support to the Head of Junior School and broader Junior School team.

The successful applicant may possess:

• Previous experience in reception, administration, concierge or customer service
• A professional, approachable and welcoming manner
• Strong communication and interpersonal skills, both in person and over the phone
• Excellent organisational skills with the ability to manage competing priorities
• Confidence using Microsoft Office and other administrative systems
• A high level of discretion and the ability to maintain confidentiality
• Strong attention to detail and a proactive approach to getting things done; and
• A collaborative attitude and willingness to contribute as part of a busy team.

To be considered for this position, applications must include:

Only applicants with a current Blue Card or the ability to obtain one will be considered.

Ipswich Grammar School is committed to safeguarding and promoting the welfare of all the students in our care. As such, it is a condition of employment that all staff members, unless otherwise eligible for an exemption, must possess a current Positive Notice or “Blue Card” issued under the Working with Children (Risk Management and Screening) Act 2000 before commencing employment with the School. Volunteer Blue Cards will be required to be transferred to Paid Employment cards.

Education, Training & Professional Development

Ipswich Grammar School is one of Queensland’s leading independent schools, catering for boys from Prep to Year 12 through the outstanding education offered to day and boarding students.

With over 150 years of experience in teaching boys, we understand what makes them tick. Over this time we have developed and implemented innovative approaches to address the specific learning needs of boys.

Every day is stimulating, unique and exciting. We tap into boys’ sense of wonder and curiosity about the world around them. By tailoring programmes and activities to meet our students’ specific needs, we ensure every boy has the opportunity to reach his full academic, cultural and social potential.

Today’s world is ever-changing. We embrace innovation at Ipswich Grammar and the challenges it brings. We encourage our boys to explore exciting new possibilities, exposing them to different opportunities and experiences that will set them on the path to being confident, connected lifelong learners who also possess strong moral values.

Source: This is an extract from the company's own website.