Junior Rails Developer & IT Support (Remote 1–2d/wk)

Ruby Australia Inc.; Cooma; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Birdsnest is seeking a junior developer to join our Cooma team. The role blends 75% programming with 25% technical support, collaborating with 3 developers to maintain a Rails-based stack (monolith + microservices) and related tooling.

You will work on site with potential remote days 1–2 per week, supporting React, Ruby on Rails, and Ansible efforts while delivering reliable software and responsive user support.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology or equivalent relevant experience.
• Min 1–2 years’ prior work experience in an IT related environment preferred.
• Solution focused with a creative approach to problem solving.
• Eager to learn, attention to detail, and committed to continuous improvement.
• Strong customer centric focus with excellent communication skills.
• Knowledge of React, Ruby on Rails, dry-rb and Ansible is an advantage.

Responsibilities

• Investigate and action support requests relating to site and services.
• Write, code, test, analyse and maintain applications in line with user requirements.
• Identify root problems, correct coding errors, troubleshoot, present solutions, implement changes, de-bug software and document code.
• Manage expectations and document case progress in Trello ticket management software.
• Work with a small team to make improvements based on user feedback and recurring issues.
• Work with older Ruby on Rails + MySQL monolith and microservices (Rails, Dry-RB, PostgreSQL, MySQL).
• Support scripts in Ansible, Bash, and Ruby.

Skills

Customer focus

Problem solving

Attention to detail

Team collaboration

Education

Bachelor’s degree in CS/IT or equivalent

Tools

Ruby on Rails

Dry-RB

PostgreSQL

MySQL

Ansible

Bash

Job description

Birdsnest is seeking a junior developer to join our Cooma team. The role blends 75% programming with 25% technical support, collaborating with 3 developers to maintain a Rails-based stack (monolith + microservices) and related tooling.

You will work on site with potential remote days 1–2 per week, supporting React, Ruby on Rails, and Ansible efforts while delivering reliable software and responsive user support.