Junior Administration & Customer Support Officer

N & W Livestock Pty Ltd; Dural; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

On-the-job training

Friendly team environment

Career progression

Permanent full-time position

Job summary

N & W Livestock Pty Ltd is seeking a Junior Administration & Customer Support Officer to join our team in Australia. This full-time role offers hands-on training across multiple business functions, including administration, customer service and eCommerce.

No prior experience required; we value a positive attitude, reliability and a desire to learn. You will support various teams and contribute to delivering excellent service to customers and suppliers.

Qualifications

• Positive attitude and willingness to learn.
• Reliable, punctual and eager to learn.
• Excellent communication skills.
• Organised and pays attention to detail.
• Confident using computers and willing to learn new systems.
• Can work well both independently and as part of a team.
• Looking for a long-term career rather than just a job.

Responsibilities

• Responding to customer enquiries via phone and email
• Processing customer orders
• Assisting with general administration tasks
• Updating product and customer information
• Helping coordinate deliveries and supplier enquiries
• Supporting our warehouse and customer service teams when required
• Learning how an eCommerce business operates behind the scenes
• Every day is different, making this an ideal role for someone who enjoys variety and learning new skills.

Skills

Positive attitude

Reliability

Punctuality

Communication skills

Organization

Computers & systems proficiency

Teamwork

Long-term career mindset

Tools

General computer systems

Job description

Junior Administration & Customer Support Officer

Join a growing Australian agricultural business

N & W Livestock is one of Australia's fastest-growing online suppliers of livestock, equine and farm supplies. We're looking for a motivated Junior Administration & Customer Service Assistant to join our team full time.

This is an excellent opportunity for someone starting their career who is looking to learn, develop practical business skills and build a long-term career in administration, customer service and eCommerce. Experience isn't essential. We're looking for the right attitude and a willingness to learn.

About the Role

Working alongside our experienced team, you'll receive hands‑on training across a variety of business functions, including:

• Responding to customer enquiries via phone and email
• Processing customer orders
• Assisting with general administration tasks
• Updating product and customer information
• Helping coordinate deliveries and supplier enquiries
• Supporting our warehouse and customer service teams when required
• Learning how an eCommerce business operates behind the scenes

Every day is different, making this an ideal role for someone who enjoys variety and learning new skills.

About You

We're looking for someone who:

• Has a positive attitude and enjoys helping people
• Is reliable, punctual and eager to learn
• Has excellent communication skills
• Is organised and pays attention to detail
• Is confident using computers and willing to learn new systems
• Can work well both independently and as part of a team
• Is looking for a long-term career rather than just a job

Previous administration or customer service experience is not required. Full training will be provided.

What We Offer

• Full-time, permanent position
• Comprehensive on‑the‑job training
• Supportive and friendly team environment
• Opportunity to learn multiple areas of the business
• Career progression within a growing Australian company