Job Coach

Atwork Australia; Wollongong City Council; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Parental leave

Leadership development

Social events

Wellbeing program

Fitness Passport

Salary packaging

Tech tools

Job summary

Atwork Australia is seeking a compassionate Job Coach to empower clients to build confidence, develop job-readiness skills and pursue meaningful employment. You will coach through tailored activities and connect clients with opportunities in collaboration with employers and our engagement team.

You will maintain records, ensure compliance, and work with partners to link clients to the right programs, contributing to sustainable employment outcomes.

Qualifications

• Experience in customer service or a client-facing role.
• Genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• Ability to stay organised and work in a structured, goal driven environment.
• A current driver's licence.

Responsibilities

• Motivate and coach clients through tailored activities that support their employment journey.
• Work with employers and our Employer Engagement team to connect clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Collaborate with internal and external partners to link clients to the right programs and services.
• Maintain accurate records and ensure all work meets compliance requirements.

Skills

Customer service

Client-facing

Communication

Organised

Driver's license

Job description

Job Description

If you're compassionate, determined and love helping others grow, you'll thrive as a Job Coach. You'll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.

You'll empower clients to build confidence, develop job-readiness skills and take steps toward meaningful employment. Every day, you'll see the impact of your work in the lives of the people you support.

In this role, you will:

• Motivate and coach clients through tailored activities that support their employment journey.
• Work with employers and our Employer Engagement team to connect clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Collaborate with internal and external partners to link clients to the right programs and services.
• Maintain accurate records and ensure all work meets compliance requirements.

Qualifications

You don't need Employment Services experience, we provide full training. You will bring:

• Experience in customer service or a client-facing role.
• A genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• The ability to stay organised and work in a structured, goal driven environment.
• A current driver's licence.

Additional Information

We believe in supporting you, so you can support others.
Enjoy a range of benefits including:

• 12 Weeks Paid Parental Leave
• Leadership development & career pathways across MedHealth
• Quarterly social events & recognition programs
• Wellbeing initiatives & Employee Assistance Program (EAP)
• Fitness Passport
• Salary packaging & the ability to purchase additional leave
• All the tools and tech you need to thrive

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.