Jewellery Sales Assistant

Lulu co; Maroochydore; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Staff discount on jewellery

Commission on sales

Comprehensive product training

Flexible scheduling

Career progression opportunities

Job summary

Lulu co is seeking a Jewellery Sales Assistant to join our Maroochydore team. This full-time role centers on delivering exceptional customer service, showcasing jewellery collections, and driving sales in a retail environment.

You will greet customers, present products, process transactions, and maintain store presentation while building lasting relationships with clients and contributing to team targets. Training and commission opportunities are provided.

Qualifications

• Proven retail sales experience, preferably jewellery or luxury goods
• Excellent communication and interpersonal skills
• Strong numeracy and ability to handle cash/card transactions accurately
• Ability to work flexibly, including weekends/public holidays
• Professional appearance and customer rapport skills
• Attention to detail with delicate jewellery care
• Reliability, punctuality, and teamwork
• Basic IT skills with POS systems training provided
• Passion for jewellery and fashion trends a plus
• Willingness to undertake product training and development

Responsibilities

• Greet customers warmly and understand their needs
• Present and demonstrate jewellery products and features
• Process sales transactions using POS systems
• Maintain product knowledge across the range
• Provide styling advice and recommendations
• Handle jewellery with care and maintain display standards
• Assist with visual merchandising and store presentation
• Manage customer inquiries, special orders, and after-sales services
• Assist with stock control and inventory procedures
• Aim for personal and team sales targets while delivering excellent service

Skills

Retail sales experience

Communication skills

Numeracy

Customer service orientation

Attention to detail

Reliability & punctuality

Teamwork

POS familiarity

Professional appearance

Weekend flexibility

Tools

Point-of-sale systems

Job description

Lulu co is seeking a Jewellery Sales Assistant to join our retail team in Maroochydore, QLD. This is a full-time position where you will be at the heart of our customer experience, showcasing our beautiful jewellery collections and providing exceptional service to our valued clients. As a Jewellery Sales Assistant, you will play a vital role in driving sales, building customer relationships, and maintaining the high standards that define our brand. This position offers the perfect opportunity to develop your retail expertise within the jewellery industry whilst being part of a dynamic and welcoming team.

What you'll be doing

• Greeting customers with warmth and professionalism, understanding their needs and preferences
• Presenting and demonstrating jewellery products, highlighting features, craftsmanship, and value propositions
• Processing sales transactions accurately and efficiently using point-of-sale systems
• Maintaining detailed product knowledge across our entire jewellery range, including materials, design, and pricing
• Providing expert styling advice and recommendations to help customers find the perfect pieces
• Handling jewellery with care, ensuring proper display and storage standards are maintained
• Assisting with visual merchandising and maintaining an attractive, organised store environment
• Processing customer inquiries, special orders, and after-sales services such as cleaning and repairs
• Supporting inventory management and stock control procedures
• Achieving individual and team sales targets whilst maintaining customer satisfaction

What we're looking for

• Proven retail sales experience, preferably within jewellery, luxury goods, or a similar customer-focused environment
• Excellent communication and interpersonal skills with a genuine passion for helping customers
• Strong numeracy skills and the ability to handle cash and card transactions accurately
• Ability to work flexibly, including weekends and public holidays as required
• A professional appearance and natural aptitude for building customer rapport
• Attention to detail with the ability to identify and care for delicate jewellery products
• Reliability, punctuality, and a positive attitude towards teamwork
• Basic IT skills and familiarity with point-of-sale systems (training will be provided)
• A passion for jewellery and fashion trends is highly desirable
• Willingness to undertake product training and professional development

What we offer

• Competitive hourly rate and the opportunity to earn commission on sales
• Comprehensive product training to build your jewellery expertise
• Staff discount on our jewellery collections
• A supportive and collaborative team environment
• Opportunities for career progression within Lulu co
• Flexible scheduling options to support work-life balance
• A welcoming workplace culture that values your contribution

About us

Lulu co is a leading jewellery retailer dedicated to offering exquisite pieces that celebrate life's special moments. With a commitment to quality craftsmanship, beautiful design, and exceptional customer service, we have established ourselves as a trusted destination for jewellery enthusiasts. Our team is passionate about creating memorable experiences for every customer who walks through our doors. We believe in fostering a positive, inclusive workplace where our employees are valued and empowered to succeed.