IT Support Technician

Geeks2U; Council of the City of Sydney; Hybrid; AUD 30,000 - 60,000; Part time

Job summary

A local tech support service in New South Wales seeks IT professionals for flexible, self-employed work providing tech support to home and business customers. Ideal candidates are passionate about technology, possess good communication skills, and have their own tools and vehicle. Enjoy the benefits of a supported service environment with invoicing handled for you.

Qualifications

• Must have an ABN and be operating as a business or sole trader.
• Possess appropriate insurance for your business activities.
• A history of providing on-site tech support in a home or office environment.

Responsibilities

• Provide tech support for laptops, phones, printers, and Wi-Fi routers.
• Set up, fix, and provide ongoing support for clients.
• Work based on availability and preferred service areas.

Skills

Passion for technology

Great customer service skills

Ability to explain technical issues without jargon

Tools

Troubleshooting equipment

Own vehicle

Job description

Overview

Geeks2U is seeking IT professionals to support both home and business customers in the local area. This opportunity is suitable for those running their own business, pursuing self-employed work, or seeking extra income alongside an IT career. Geeks2U will connect you with customers through its marketing activities and schedule jobs based on your availability and preferred service areas. A full customer service team supports operations, seven days a week, with extended hours Monday to Friday. Invoicing and admin are handled by Geeks2U, allowing you to focus on solving tech problems.

Location & Availability

Location: Dee Why, Manly, Mona Vale and surrounding areas

Availability: Jobs may be available between 8am – 8pm every day (weekends included). You set your own schedule.

What You Need

• Must have an ABN and be operating as a business or sole trader
• Must have your own tools, troubleshooting equipment, access to parts, and a reliable vehicle
• Own vehicle and current driver’s licence
• Possess appropriate insurance for your business activities

About Us

Geeks2U has been helping solve tech problems in Australia for over 15 years and has been a trusted part of Officeworks since 2019. We’re Australia’s number one provider of on-site and remote tech support, solving a wide range of tech problems from device setup to ongoing support for individuals and businesses.

About this Opportunity

Geeks2U are looking for talented IT professionals to take on additional work and support both home and business customers in their local area. Whether you run your own business, pursue self-employed work, or want extra income alongside your IT career, this could be the perfect opportunity. We will connect you with customers through our marketing activities and schedule jobs based on your availability and preferred service areas.

You’ll benefit from a full customer service team, seven days a week, with extended hours Monday to Friday. We handle invoicing and admin, so you can focus on solving tech problems.

About You

We’re looking for IT support technicians with the following attributes:

• A passion for technology – you’ll be setting up, fixing, and providing ongoing support for laptops, phones, printers, Wi-Fi routers, and more
• A history of providing on-site tech support in a home or office environment
• Great customer service and communication skills
• The ability to explain technical issues without jargon
• Your own vehicle and current driver’s licence
• Your own toolkit, troubleshooting equipment, and parts inventory
• ABN and all necessary insurance for your business activities

How to Apply

If you like the sound of this opportunity, please apply or email your company profile/resume to Eliza at the provided contact. Please note: only shortlisted applicants will be contacted. A criminal history check will be required for preferred applicants and their personnel.

Learn More

Learn more about us: https://www.geeks2u.com.au/

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