IT Support

Government schools; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Government schools is seeking an ICT Support role for Kambrya College in Victoria. The successful candidate will manage day-to-day IT faults, maintain essential systems, and support teaching and learning through technology.

You will install and maintain ICT infrastructure, ensure security and compliance, and assist with BYOD and website maintenance, all while upholding confidentiality and safety standards.

Qualifications

• Demonstrated capacity to communicate effectively with members of the school community including students.
• Demonstrated proficiency in the use of office systems, software or technical equipment.
• Ability to work cooperatively with teachers, education support staff, students and parents.
• A commitment to professional learning and growth.
• Demonstrated knowledge of Information Technology relevant to school ICT.
• Provide support and/or attendant care to students where necessary.

Responsibilities

• Ensure day to day IT faults and service interruptions are responded to urgently and service delivery processes are followed.
• Maintenance of key digital systems (Timetabler, CASES21, Compass, Office365) for communication and learning.
• Assist in installation and maintenance of ICT infrastructure and equipment at the College.
• Ensure security and integrity of the College's ICT systems in line with DET policies.
• Maintain ICT hardware including computers, printers, copiers, servers, and network gear.
• Support the school's BYOD program.
• Assist in maintaining the College website.
• Monitor internet usage and student/staff printing accounts.
• Demonstrate confidentiality, respect and discretion.
• Comply with College policies and provide a safe working environment.

Skills

Communication

IT knowledge

Teamwork

Professional learning

Student support

Office software

Tools

Timetabler

CASES21

Office365

Compass

Job description

SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC4 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC5 A commitment to professional learning and growth.

SC6 Demonstrated knowledge of Information Technology.

Selection Criteria

SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC4 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC5 A commitment to professional learning and growth.

SC6 Demonstrated knowledge of Information Technology.

Role

Performs and/or supervises tasks that are carried out in accordance with guidelines, accepted practice and school policy. This may include the supervision and coordination of other education support class staff within the work area or educational program. Supervision and coordination would be limited to ensuring routine tasks are performed to required standards. Input into identifying training needs and development of education support class staff within the work area or educational program becomes an important feature at range 2.

Specialised support to achieve specific outcomes is a feature of range 2. Typically this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the operation of a work area (e.g. managing the day to day operation of a school office) under the direction of the principal or another senior manager.

Provides support to teachers and students that is beyond the routine support provided at education support class Level 1, range 1. Within an educational program assists teachers with the coordination of the support function, such as directing/organising the work of other support staff or providing a specialist support role.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Responsibilities

• Ensure day to day IT faults and service interruptions are responded to with a sense of urgency and that service delivery processes are followed.
• Maintenance of key digital systems (i.e. Timetabler, CASES21, Compass, Office365) for communication, information management and teaching and learning both with the College and from the College to broader community.
• Assist in the installation and maintenance of all ICT infrastructure and equipment at Kambrya College in a way that develops student learning opportunities and ensures compliance with DET policies and procedures.
• Ensure the security and integrity of the College's ICT systems in line with DET policies and procedures.
• Maintain all ICT hardware in the College. Hardware includes computers, printers, copiers, servers, wireless network hardware, LAN hardware, projectors, etc.
• Support the school's BYOD program.
• Assist in the maintenance of the College web site.
• Monitor internet usage and printing/copying account for staff and students.
• Demonstrate a high level of confidentiality, respect and discursion.
• Comply with the College's policies and procedures.
• Maintain a health and safe working environment.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces.It is our policy to provide reasonable adjustments for staff with disability (seeWorkplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via*******@education.vic.gov.au

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian