IT Infrastructure Engineer

Zimmermann; Sydney; On-site; AUD 100,000 - 140,000; Full time

Job summary

ZIMMERMANN is seeking an experienced IT Infrastructure Engineer for our Rosebery, Sydney team. This full-time role maintains, administers, and enhances server, network, and cloud infrastructure to support high availability, security, and operational efficiency across the business.

The ideal candidate will solve technical problems, work autonomously, and contribute to strategic IT initiatives with clear documentation and knowledge sharing.

Qualifications

• Experience administering enterprise server, network, and cloud infrastructure.
• Hands-on with hardware and hypervisors (VMware, Hyper-V).
• Experience with Windows Server, Active Directory, DNS, DHCP, DFS, Certificate Services.
• Knowledge of Zero Trust networking and SASE environments (Cloudflare One).
• Experience with ThreatLocker and Microsoft Intune.

Responsibilities

• Maintain and operate IT servers, networks, and cloud infrastructure for uptime, performance, and security.
• Design and implement infrastructure per security and operational standards.
• Resolve escalated issues from service desks within SLA.
• Ensure backup, disaster recovery, and business continuity are current and tested.
• Build new IT services across on-premises and cloud environments.
• Collaborate with IT and business teams to meet requirements.

Skills

Autonomy

Problem solving

Documentation

Communication

Team collaboration

Tools

VMware

Hyper-V

Windows Server

Active Directory

DNS

DHCP

DFS

Certificate Services

Zero Trust

SASE

Cloudflare One

ThreatLocker

Intune

AWS

Azure

Microsoft 365

PowerShell

Job description

ZIMMERMANN is a global luxury fashion brand, founded in Sydney in 1991 by sisters Nicky and Simone Zimmermann. Renowned for its signature approach to sophisticated femininity, distinctive prints, and exceptional craftsmanship, the brand is present across Australia, Europe, the Americas, the Middle East and Asia.

Nicky Zimmermann's creative vision and Simone Zimmermann's strategic leadership have formed the foundation of the brand's success. Their partnership, balancing design innovation with strong commercial direction, remains central to ZIMMERMANN's identity and growth.

Today, ZIMMERMANN continues to redefine modern luxury with collections that celebrate self-expression. Grounded in Australian sun-soaked optimism, the brand resonates with women around the world. Our global teams are united by a shared commitment to creativity, quality, and evolving the brand with integrity and purpose.

At ZIMMERMANN, our people are at the heart of everything we do. We are committed to empowering talented individuals to build meaningful careers within an inclusive, collaborative, and forward-thinking environment, where craftsmanship and innovation are celebrated, and individuality is valued.

The Opportunity

ZIMMERMANN is seeking an experienced IT Infrastructure Engineer to join our IT team in Rosebery, Sydney. Reporting to the Global Head of IT, this full-time role is responsible for maintaining, administering, and enhancing our server, network, and cloud infrastructure to support high availability, security, and operational efficiency across the business.

This opportunity is ideal for a proactive, solutions-focused infrastructure professional who enjoys technical problem solving, working autonomously, and contributing to business-wide technology initiatives in a dynamic global environment.

You will manage escalated infrastructure issues, build and implement new services, and support business continuity and disaster recovery requirements. You will also contribute technical expertise to strategic IT initiatives, design solutions aligned with business objectives, and strengthen team capability through clear documentation and knowledge sharing.

Key Responsibilities

• Maintain and administer IT servers, networks, and cloud infrastructure to support optimal uptime, performance, and security.
• Configure, design, and implement infrastructure in line with operational and security best practices.
• Resolve escalated infrastructure issues referred by Level 1 and Level 2 service desk teams within agreed service levels.
• Ensure backup, disaster recovery, and business continuity requirements remain current, documented, and tested.
• Build and deploy new IT services across on-premises and cloud environments.
• Collaborate with IT and business teams to deliver infrastructure solutions that meet operational and project requirements.
• Provide technical expertise and input across IT and wider business projects and initiatives.
• Design solutions aligned with IT strategy and broader business objectives.
• Maintain accurate infrastructure documentation, processes, and procedures.
• Contribute to team upskilling, knowledge transfer, and continuous improvement.

What You Will Bring

• Strong experience administering enterprise server, network, and cloud infrastructure.
• Hands-on knowledge of hardware and hypervisors, including VMware and Hyper-V.
• Experience with Windows Server administration, Active Directory, DNS, DHCP, DFS, and Certificate Services.
• Knowledge of Zero Trust networking and SASE environments, including Cloudflare One.
• Experience with application whitelisting solutions such as ThreatLocker.
• Experience with device management and patching through Microsoft Intune.
• Cloud platform experience across AWS and Microsoft Azure.
• Strong working knowledge of Microsoft 365.
• PowerShell scripting and automation capability.
• A sound understanding of Windows, macOS, and Linux operating systems.
• Project planning, project management, and budget management capability.
• A self-starting and adaptable approach, with the ability to work autonomously and collaborate effectively across teams.
• Strong problem-solving, decision-making, communication, and documentation skills.