It Change Manager | Cab Facilitator | Nv1 Clearance

Centorrino Technologies Pty Ltd.; Rockhampton Regional; Hybrid; AUD 70,000 - 95,000; Full time

Job summary

Mace is seeking a Project Management Support Officer in Australia to act as the backbone of regional operations. You will coordinate recruitment, onboarding, workforce management, and maintain essential personnel records to ensure smooth delivery of projects.

You will engage with stakeholders, manage meetings and documentation, and support project teams across medium-sized construction initiatives. A track record in PM, budgeting, and strong communication is essential; degree or professional

Qualifications

• Proven experience in project management, delivering medium sized projects.
• Developed communication, presentation and project planning skills.
• Developed budgetary oversight expertise.
• Advanced proficiency in coordinating activities with stakeholders.
• Understanding of project management methodologies and practices.

Responsibilities

• Deliver efficient administrative services to internal and external stakeholders, ensuring processes meet standards.
• Coordinate end-to-end recruitment lifecycle from candidate engagement to onboarding.
• Support contractor and permanent workforce management with accurate records and compliance.
• Act as a primary contact, coordinating meetings, managing documentation, and building relationships across the network.

Skills

Project management

Stakeholder engagement

Budget management

Communication

Problem solving

Analytical skills

Education

Tertiary qualifications in project management or construction

MCIOB/MAPM/MRICS/MICE or equivalent

Job description

The Project Management Support Officer will be the backbone of the operations, providing high-level support to the regional unit. You will be responsible for the seamless coordination of recruitment and onboarding activities, workforce management processes, and the maintenance of critical personnel records.

Skills and experience required includes:

• Deliver efficient administrative services to internal and external stakeholders, ensuring all processes align with standards of excellence.
• Coordinate the end-to-end recruitment lifecycle, from initial candidate engagement to onboarding, ensuring a smooth and positive experience for all new starters.
• Support the management of our contractor and permanent workforce, ensuring accurate record-keeping and compliance with organisational policies and procedures.
• Act as a primary point of contact, coordinating meetings, managing documentation, and fostering strong relationships across our network.

You’ll need to have:

• Proven successful experience in project management, managing medium sized projects.
• Developed communication, presentation and project planning and development skills.
• Developed budgetary oversight expertise.
• Advanced proficiency in communicating, coordinating activities and collaborating with stakeholders.
• Proven understanding of project management methodologies and practices.
• Display strong communication and negotiation skills to support the client/customer focus.
• Proactively manage internal budgets and fees, delivering agreed outcomes (where appropriate).
• Proven competency that understands construction methodologies and sequencing.
• Developed bidding skills.
• Substantial previous experience in a project management role on medium sized or complex projects, or leading smaller projects.
• Experience in the construction delivery phase of projects.
• MCIOB/MAPM/MRICS/MICE or local equivalent.
• Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship, combined with a demonstrable intermediate level of role knowledge.

You’ll also have:

• Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
• Substantial experience in the successful delivery phase of projects and programmes in the project management sector.
• Property or infrastructure project management expertise.
• Commercial and financial acumen.
• Experience of leading parts of projects within large, diverse teams.
• Experience of developing and forming relationships with senior stakeholders.
• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.
• Proficient knowledge and expertise in specific sector/market of project/role.
• Relevant technical qualification/certification for project portfolio/s.
• Sound technical expertise in Health and Safety Executive (HSE) (or local equivalent) rules and specific sector/market regulations relevant to project/portfolio.
• Knowledge of consultancy, construction, infrastructure and property sectors/markets and an understanding of estimating, scheduling, contracts administration, procurement, commercial controls and reporting.
• Seeking opportunities for implementing improved working practices.
• Seeking out opportunities for service differentiation and implements
• Managing relevant stakeholders for project/s.
• Developing effective working relationships with internal and external stakeholders.
• Uses advanced communication skills to collaborate with others to guide others to achieve project key performance indicators (KPIs).
• Good interpersonal skills to prepare reports, negotiate and build relationships with key stakeholders.
• Problem solving and analytical skills for resolving planning, estimating, contract administration and procurement issues within construction and design activities.
• Developed commercial and financial skills and an ability to build up fee proposals and project workbooks (where appropriate, and developing commercial skills where not).
• Demonstrates Mace values and behaviors.

Our values

• Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
• Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.