IT Area Lead - Lending & Insurance

ING Bank (Australia) Limited; Sydney; On-site; AUD 260,000 - 380,000; Full time

Benefits offered by this job

Discounted ING Health Insurance

Rest Day for wellbeing

IMPACT Day

Job summary

ING Bank (Australia) Limited is seeking an exceptional technology leader to drive enterprise-scale transformations in digital lending and AI-powered capabilities. As IT Area Lead, you will shape the Tribe’s technology strategy, partner with senior business leaders, and deliver secure, scalable platforms while cultivating ING’s engineering culture and One Way of Working.

You will lead end-to-end delivery, build high-performing teams, and advance Agile, DevOps, and cloud practices.

Qualifications

• Senior leadership experience delivering complex lending platform transformations.
• Proven ability to lead large engineering and delivery teams through significant change.
• Experience with AI, automation and modern tech to drive outcomes.
• Expert in Agile, DevOps, cloud, and large-scale enterprise platforms.
• Strong executive stakeholder management with C-suite experience.

Responsibilities

• Lead end-to-end delivery across the Tribe and portfolio.
• Define and execute technology strategy in line with ING objectives.
• Build and inspire high-performing engineering teams.
• Drive Agile and continuous delivery to improve speed and quality.
• Ensure security, resilience, and alignment with enterprise standards.
• Oversee health, risk, and lifecycle management of tech assets.

Skills

Lending platform leadership

Executive stakeholder mgmt

Enterprise transformation

AI & automation

Agile & DevOps

Cloud technologies

Job description

At ING, we’re transforming the future of banking, and we're looking for an exceptional technology leader to help drive that journey. This is a unique opportunity for a senior technology executive with a proven track record leading large-scale transformations and delivering complex, enterprise-wide technology programs. We're particularly interested in leaders who have successfully delivered new lending platforms, championed modern ways of working, and leveraged emerging technologies, including AI, to accelerate business outcomes and enhance customer experiences. As IT Area Lead, you will define and execute the Tribe's technology strategy, leading the delivery of innovative technology solutions that drive business success while fostering ING's engineering culture and One Way of Working. Reporting to the Head of Technology Retail, you will partner with senior business leaders, Tribe Leads, and Architecture teams to deliver a portfolio of strategic initiatives, lead high-performing technology teams, and ensure the security, stability, and continuous evolution of critical technology platforms. If you're passionate about leading transformation at scale, embracing AI-driven innovation, and shaping the future of digital lending, we'd love to hear from you.

What you’ll do

• Lead end-to-end delivery across the Tribe, ensuring technology changes are executed efficiently, successfully, and delivers measurable business value.
• Partner with Tribe Leadership to define and execute a technology strategy that supports ING's objectives and accelerates innovation.
• Build and inspire high-performing engineering teams, fostering a strong culture of excellence, collaboration, and continuous development.
• Drive Agile and continuous delivery practices to improve speed, quality, predictability, and customer outcomes.
• Ensure all technology solutions are secure, resilient, and aligned with enterprise architecture and engineering standards.
• Own the health, stability, risk, security, and lifecycle management of the Tribe's technology assets and applications.

What we’re looking for

• Senior leadership experience delivering complex lending platform transformations, with a proven ability to lead large engineering, technology, and delivery teams through significant change.
• Demonstrated success leading enterprise-wide transformation programs, modernising technology landscapes, reshaping delivery models, and embedding new ways of working to improve speed, quality, and customer outcomes.
• Strong understanding of emerging technologies, including AI and automation, and experience leveraging these capabilities to drive innovation, operational efficiency, and enhanced customer experiences.
• Deep expertise in modern engineering and technology practices, including Agile, DevOps, cloud technologies, application modernisation, and large-scale enterprise platforms.
• Proven ability to develop and execute technology strategy, aligning business priorities, architecture direction, risk management, and operational excellence to achieve sustainable outcomes.
• Exceptional executive stakeholder management and influencing skills, with the credibility to engage, challenge, and partner effectively with C-suite leaders and senior business stakeholders.
• A track record of building high-performing teams and empowering engineering cultures, while successfully managing strategic vendor relationships and complex delivery portfolios.

What’s in it for you

• Discounted ING Health Insurance.
• An additional Rest Day to support your wellbeing.
• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply.

Need more? Contact: Mia Annamalai at [e-mail]

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [e-mail]

Applications close on 16th September 26.

We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!