Investor Experience Specialist (FinTech)

Stake

Sydney

Hybrid

AUD 70,000 - 100,000

Full time

3 days ago
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Benefits offered by this job

Professional development
Parental leave
Childcare allowance
Leave swap days
Discretionary bonus
Stake products discount
Trading credit

Job summary

Stake in Sydney is seeking a Customer Experience Specialist to join the Customer Experience team. You will work across operations, product and insights to solve complex customer problems, build trust and deliver exceptional experiences for investors.

You'll analyse customer trends, identify improvement opportunities and help shape how Stake scales its operations. The role offers hybrid work with three days in the Sydney office, and collaboration with Product, Engineering, Operations and Risk

Job description

Stake in Sydney is seeking a Customer Experience Specialist to join the Customer Experience team. You will work across operations, product and insights to solve complex customer problems, build trust and deliver exceptional experiences for investors.

You'll analyse customer trends, identify improvement opportunities and help shape how Stake scales its operations. The role offers hybrid work with three days in the Sydney office, and collaboration with Product, Engineering, Operations and Risk

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