Investigator

Bunnings Group; South Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Team discount at Bunnings and other WA

Free OnePass membership

Exclusive team member benefits across

Job summary

Bunnings is seeking an Investigator in South Australia to join the Loss Prevention team. You will conduct investigations into theft, fraud and policy breaches, gathering evidence from CCTV and incident reports while working with stores and external partners to deliver findings.

This role requires analytical thinking, attention to detail, and the ability to balance fieldwork with desk-based analysis in a fast-paced retail network. Travel across stores may be required.

Qualifications

• Experience in investigations, loss prevention, law enforcement or a related field (retail experience highly regarded).
• Strong analytical and problem-solving skills with ability to identify trends and risks.
• Confidence working with data, reports and supporting technology to inform investigations.

Responsibilities

• Conduct investigations into theft, fraud and policy breaches across stores and operations.
• Gather and analyse evidence including CCTV, transaction data and incident reports.
• Engage with store teams and stakeholders to support investigations and provide clear outcomes.
• Identify patterns, trends and risks to inform preventative strategies.
• Prepare high-quality reports and documentation within required timeframes.
• Support liaison with external partners, including law enforcement where required.
• Contribute to continuous improvement of processes, tools and ways of working.
• Maintain a high level of confidentiality, professionalism and integrity at all times.

Skills

Investigations experience

Analytical skills

Stakeholder engagement

Data analysis

Confidentiality

Tools

CCTV systems

Job description

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role

We have an opportunity to join our Loss Prevention team as an Investigator in South Australia, playing a key role in protecting our business, team and customers. Working across a mix of field and desktop-based investigations, you’ll be involved in identifying risks, responding to incidents and supporting outcomes that make a real impact across the network. You’ll work closely with stores, internal stakeholders and external partners, contributing to investigations into theft, fraud and policy breaches while helping to identify trends and prevent future incidents.

What you’ll be doing

• Conduct investigations into theft, fraud and policy breaches across stores and operations
• Gather and analyse evidence including CCTV, transaction data and incident reports
• Engage with store teams and stakeholders to support investigations and provide clear outcomes
• Identify patterns, trends and risks to inform preventative strategies
• Prepare high-quality reports and documentation within required timeframes
• Support liaison with external partners, including law enforcement where required
• Contribute to continuous improvement of processes, tools and ways of working
• Maintain a high level of confidentiality, professionalism and integrity at all times

About you

You’re someone who’s naturally curious, detail-oriented and thrives in dynamic environments. You enjoy getting to the bottom of complex problems and working collaboratively to achieve the right outcome, in addition to working autonomously. You bring strong judgement, communication skills and the ability to balance investigation work with stakeholder engagement. You’re equally comfortable out in the field or working through data and reports, adapting your approach as needed. You’ll also bring

• Experience in investigations, loss prevention, law enforcement or a related field (retail experience highly regarded)
• Strong analytical and problem-solving skills, with the ability to identify trends and risks
• Confidence working with data, reports and supporting technology to inform investigations
• Effective communication skills, with the ability to influence and engage stakeholders at all levels
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment
• A proactive approach, with the ability to work both independently and as part of a team
• Demonstrated leadership capability, with the ability to influence stakeholders and drive positive outcomes
• A high level of discretion and commitment to confidentiality
• Flexibility to travel as required

You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values.

We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.