Investigator

State Revenue Office; Melbourne; Hybrid; AUD 81,000 - 99,000; Full time

Job summary

State Revenue Office is seeking Tax Compliance Investigator/Auditor Grade 3 for Melbourne CBD or Ballarat. These ongoing and fixed-term roles are in the Investigations Melbourne/Ballarat Branches, offering hybrid working arrangements.

You will conduct desktop investigations, quantify tax liabilities, and prepare reports under guidance, with extensive training provided. Eligibility includes a tertiary qualification; strong communication and customer service skills are valued.

Qualifications

• Ability to interpret and apply legislation.
• Effective communication to provide clear and concise advice to stakeholders.
• Professional customer service to consult with customers and negotiate outcomes.
• Theoretical knowledge and practical expertise in applying investigative/audit skills.
• A tertiary qualification or demonstrated commitment to tertiary studies in a relevant discipline (highly desirable).

Responsibilities

• Conduct desktop investigations/audits under guidance using audit/investigative skills.
• Quantify customers' tax liabilities and explain decisions.
• Produce accurate reports on investigation/audit findings and negotiate outcomes.
• Occasional field work may be required.

Skills

Legislation interpretation

Communication skills

Customer service

Investigation skills

Evidence gathering

Education

Tertiary qualification in relevant discipline

Job description

Occupation: Governance and risk management

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/SRO/COM/INVM_2

Multiple ongoing and fixed term Tax Compliance Investigator/Auditor Grade 3 positions are being offered in the Investigations Melbourne Branch and/or Investigations Ballarat Branch, Compliance Division, Melbourne CBD or Ballarat.

Tax Compliance Investigator/Auditor

• Multiple ongoing and fixed term roles
• Salary $81,496 - $98,955 plus 12% superannuation – VPS Grade 3
• Based in Melbourne CBD or Ballarat, with hybrid working arrangements
• Previous applicants need not reapply

What we offer

The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants, and subsidies.

We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible, and safe working environment.

Find out more about working at the SRO at sro.vic.gov.au/careers or via our LinkedIn page .

The opportunity

This role, within a team of investigators/auditors, undertakes activities designed to maximise compliance with Victoria's revenue laws and ensure revenue is collected when it is due. As entry level roles specifically related to payroll-tax, land tax and stamp duty investigations/audits, this is a great opportunity for anyone considering beginning their career in the tax compliance field, or for individuals looking to return to this field. Extensive training is provided, including one-on-one mentoring.

Reporting to a Team Leader, you will:

• Conduct assigned desktop investigations/audits, under guidance, using audit and investigative skills.
• Quantify customers' tax liabilities and explaining to them the reasons for the decisions made as part of an investigation/audit.
• Produce accurate reports on investigation/audit findings and negotiating appropriate outcomes with customers.
• Be required to conduct field work on occasion.

Who we are looking for

To be successful in this role, you will have:

• The ability to interpret and apply legislation.
• Effective communication skills to provide clear and concise advice to all stakeholders.
• Professional customer service skills to consult with customers and identify needs and negotiate outcomes.
• Some theoretical knowledge and practical expertise in applying a range of investigative/audit skills and techniques to obtain information and evidence.
• A tertiary qualification or demonstrated commitment to tertiary studies in a relevant discipline (highly desirable).

More information

For more information, please read the position description or contact Andy Samyue (Melbourne) on 03 9628 6250, via email at [e-mail] or Tim Grimes (Ballarat) on 03 9628 6945, via email at tim. [e-mail] .

If you require any adjustments to assist you to participate in the recruitment process, or you need a copy of this advertisement in an accessible format,email
[e-mail]

Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

These roles may be subject to a probation period.

Applications close Sunday 15 November 2026 at 11.59pm