Investigations Officer

Queensland Treasury; Sunshine Coast Regional; On-site; AUD 80,000 - 100,000; Full time

Job summary

Queensland Revenue Office is seeking an AO4 Investigations Officer for the Maroochydore office, within the Payroll Tax, Mental Health Levy and Betting Tax Division.

The role sits in the Compliance Team, contributing to investigations and audits to ensure compliance with Queensland's revenue laws. You will also assist taxpayers with information and education to meet their obligations.

Qualifications

• No mandatory qualifications required for this role.
• Excellent analytical and decision-making abilities.
• Ability to communicate clearly with taxpayers and stakeholders.

Responsibilities

• Using data matching to identify and engage with businesses that may need to be registered for payroll tax and betting tax.
• Identifying and addressing instances of non-compliance with revenue laws.
• Reviewing client lodgements and making determinations about taxation liabilities or exemptions.
• Writing reports, analysing data and interpreting legislation.
• Educating and assisting taxpayers to understand and meet their tax law obligations.

Skills

Data matching

Compliance assessment

Tax legislation interpretation

Report writing

Job description

The Queensland Revenue Office is currently seeking to fill an AO4 Investigations Officer role in the Payroll Tax, Mental Health Levy and Betting Tax Division in our Maroochydore office.

In the Compliance Team, you will work in a collaborative team environment to conduct and contribute to investigations and audits, to ensure compliance with Queenslandￂs revenue laws. You will also assist taxpayers through information and education to understand and meet their obligations.

The Queensland Revenue Office is currently seeking to fill an AO4 Investigations Officer role in the Payroll Tax, Mental Health Levy and Betting Tax Division in our Maroochydore office.

In the Compliance Team, you will work in a collaborative team environment to conduct and contribute to investigations and audits, to ensure compliance with Queenslandￂs revenue laws. You will also assist taxpayers through information and education to understand and meet their obligations.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment, including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: application form, resume and cover letter, online cognitive testing, work test, written response task, assessment centre, in-person or video interview.

We welcome applicants to share with the contact officer any health condition, disability, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

For information about the role, please review the role description and Working at QRO resource on the SmartJobs website.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles in Maroochydore.

Your Typical Day As An Investigations Officer May Include

• Using data matching to identify and engage with businesses that may need to be registered for payroll tax and betting tax.
• Identifying and addressing instances of non-compliance with revenue laws.
• Reviewing client lodgements and making determinations about taxation liabilities or exemptions.
• Writing reports, analysing data and interpreting legislation.
• Educating and assisting taxpayers to understand and meet their tax law obligations.

There are no mandatory qualifications needed for this role, although to be successful you will need:

• demonstrated resilience, patience and persistence in dealing with taxpayers and making insightful decisions to resolve complex problems.
• proficiency in writing letters and reports, demonstrating attention to detail and clarity of information.
• demonstrated capability to analyse, interpret and apply legislation and/or policy or critical thinking to achieve successful outcomes.

Job Ad Reference: QLD/705709/26

Closing Date: Thursday, 12 November 2026

Occupational group: Administration