Investigations Officer

Essence Mediacom; Maroochydore; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Queensland Revenue Office is inviting applications for an AO4 Investigations Officer in the Payroll Tax, Mental Health Levy and Betting Tax Division at our Maroochydore office. In the Compliance Team, you will work in a collaborative environment to conduct and contribute to investigations and audits, ensuring compliance with Queensland's revenue laws.

Your day will include data matching to identify businesses for payroll and betting tax, addressing non-compliance, reviewing lodgements,

Responsibilities

• Using data matching to identify and engage with businesses that may need to be registered for payroll tax and betting tax.
• Identifying and addressing instances of non-compliance with revenue laws.
• Reviewing client lodgements and making determinations about taxation liabilities or exemptions.
• Writing reports, analysing data and interpreting legislation.
• Educating and assisting taxpayers to understand and meet their tax law obligations.

Job description

The Queensland Revenue Office is currently seeking to fill an AO4 Investigations Officer role in the Payroll Tax, Mental Health Levy and Betting Tax Division in our Maroochydore office.

In the Compliance Team, you will work in a collaborative team environment to conduct and contribute to investigations and audits, to ensure compliance with Queensland's revenue laws. You will also assist taxpayers through information and education to understand and meet their obligations.

Your typical day as an Investigations Officer may include:

• Using data matching to identify and engage with businesses that may need to be registered for payroll tax and betting tax.
• Identifying and addressing instances of non-compliance with revenue laws.
• Reviewing client lodgements and making determinations about taxation liabilities or exemptions.
• Writing reports, analysing data and interpreting legislation.
• Educating and assisting taxpayers to understand and meet their tax law obligations.

There are no mandatory qualifications needed for this role, although to be successful you will need:

• demonstrated resilience, patience and persistence in dealing with taxpayers and making insightful decisions to resolve complex problems.
• proficiency in writing letters and reports, demonstrating attention to detail and clarity of information.
• demonstrated capability to analyse, interpret and apply legislation and/or policy or critical thinking to achieve successful outcomes.

For information about the role, please review the role description and Working at QRO resource on the SmartJobs website.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles in Maroochydore.

Enquiries: Demetri Theochari, Phone: [phone]***

Job Ad Reference: QLD/705709/26

Closing Date: Thursday, 12 November 2026