Internal Systems Business Analyst — Hybrid & Growth

ASI Solutions; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Birthday Leave

Monthly Team Lunches

Tech Product Discounts

Paid Parental Leave

Flexible Working Arrangements

Learning & Development Opportunities

Competitive Salaries

Diversity & Inclusion Committees

Engagement Activities All Year Round

Supportive, Community-Driven Culture

Job summary

ASI Solutions is an Australian-owned technology partner delivering agile, reliable technology at scale. As part of our Internal Systems team, you will bridge business teams and the technical delivery function to transform goals into well-scoped solutions across modern workplace, automation, AI, cloud, and service delivery.

You will own the full lifecycle of internal improvement initiatives, from discovery and requirements gathering through to delivery coordination and UAT.

Qualifications

• Must have experience as a Business Analyst in business improvement, operations, or internal systems.
• Ability to document problems, map processes, and define requirements that enable delivery.

Responsibilities

• Lead discovery workshops and interviews to surface business context and constraints.
• Translate complex requirements into functional and non-functional artefacts, user stories, and SOWs.
• Support prioritisation, sprint planning, and delivery sequencing with Technical Leads and PMs.
• Act as the functional SME during build and implementation, clarifying requirements for engineers.
• Facilitate UAT and develop test scripts to verify solutions meet objectives.
• Build consultative stakeholder relationships and communicate trade-offs clearly.
• Navigate ASI's delivery platforms (Autotask, ITGlue) to track progress and hand over to support.

Skills

Business analysis

Requirements gathering

Stakeholder management

Process mapping

Documentation

Agile / hybrid delivery

Problem solving

Communication

Education

Tertiary qualification in Business or Information Systems

ITIL Foundation or Microsoft Certification

Tools

NetSuite

Autotask

ConnectWise

IT documentation platforms

Job description

ASI Solutions is an Australian-owned technology partner delivering agile, reliable technology at scale. As part of our Internal Systems team, you will bridge business teams and the technical delivery function to transform goals into well-scoped solutions across modern workplace, automation, AI, cloud, and service delivery.

You will own the full lifecycle of internal improvement initiatives, from discovery and requirements gathering through to delivery coordination and UAT.