Integrity and Workforce Coordinator

Norwood Basketball Club; Adelaide; On-site; AUD 52,000 - 78,000; Part time

Job summary

Norwood Basketball Club, a leading South Australian basketball organisation, is seeking an Integrity & Workforce Coordinator. This 0.8 FTE role leads integrity, safeguarding, compliance, and complaints management across the club and ACBA, acting as the primary contact for integrity matters.

You will coordinate the ACBA coaching workforce, support recruitment, onboarding and compliance, and contribute to safe, inclusive, high-quality basketball programs while attending selected meetings and

Qualifications

• Experience in integrity, governance and compliance within a sporting, community or not-for-profit setting.
• Strong judgement and confidentiality in handling sensitive matters.

Responsibilities

• Lead integrity and safeguarding across Norwood BC and ACBA.
• Coordinate complaints management and investigations with confidentiality.
• Maintain accreditation, Code of Conduct and compliance records.
• Provide guidance on safeguarding and member protection.
• Deliver education on safe and inclusive programs.
• Prepare reports for committees and governing bodies.
• Support risk management and continuous improvement across the organisation.
• Coordinate the ACBA coaching workforce: recruitment, onboarding and communications.
• Support coach accreditation and workforce planning.
• Build relationships with volunteers, clubs and Basketball SA.

Skills

Integrity & safeguarding

Governance

Compliance

Human resources

Complaints management

Workforce coordination

Sports administration

Microsoft 365

Education

HR / Governance / Business / Law / Sport Management qualification

Tools

Microsoft 365

Job description

Norwood Basketball Club is one of South Australia's leading basketball organisations, providing participation, development and representative pathways for players of all ages and abilities.

Through Norwood Basketball Club, Adelaide Community Basketball Association (ACBA) and The Inferno, we support a large and growing basketball community of players, coaches, officials, volunteers and members. We are committed to providing safe, inclusive and well-governed basketball environments while supporting the long-term growth and sustainability of basketball in our community.

About the Role

The Integrity & Workforce Coordinator leads integrity, safeguarding, member protection and complaints management activities across Norwood Basketball Club and ACBA.

Reporting to the Manager Business Operations, the role acts as the organisation's primary integrity and complaints contact, ensuring concerns are managed fairly, confidentially and in accordance with Club policies, Basketball Australia and Basketball SA requirements, and best practice principles.

The role also coordinates the ACBA coaching workforce, supporting coach recruitment, onboarding, compliance, communications and workforce planning to ensure the delivery of safe, inclusive and high-quality basketball programs.

This is a 0.8 FTE position with flexible working arrangements. As a sporting organisation, the role requires attendance at selected meetings, programs and events, including some evenings and weekends.

Key Responsibilities

Integrity & Member Protection (Norwood Basketball Club & ACBA)

Lead integrity, safeguarding, member protection and compliance activities across Norwood Basketball Club and ACBA.

Manage complaints, concerns, incidents and investigations with professionalism, confidentiality and procedural fairness.

Maintain Working With Children, accreditation, Code of Conduct and compliance records.

Provide advice and support on integrity, safeguarding and member protection matters.

Deliver education and awareness initiatives that promote safe and inclusive basketball environments.

Prepare reports and support management, committees and governing bodies with integrity and compliance requirements.

Support risk management, safe participation and continuous improvement across the organisation.

Coordinate the ACBA coaching workforce, including recruitment, onboarding, inductions and coach communications.

Maintain coach accreditation, workforce and compliance records.

Support workforce planning and coach allocation across ACBA programs.

Assist with coach development, capability building and performance support initiatives.

Build positive relationships with coaches, volunteers, affiliated clubs and Basketball SA.

Contribute to the delivery of high-quality basketball experiences for players and families.

What We're Looking For

Experience in integrity, governance, compliance, human resources, complaints management, workforce coordination or sports administration.

Strong judgement, professionalism and the ability to manage sensitive matters with discretion and confidentiality.

Excellent communication, conflict resolution and stakeholder engagement skills.

Strong administration, record management and reporting capability.

Experience maintaining compliance systems and working across Microsoft 365 platforms.

Ability to build relationships and work effectively with volunteers, coaches, members and governing bodies.

Current Driver's Licence, Working With Children Check and National Police Clearance.

Experience in a sporting, community or not-for-profit organisation.

Knowledge of member protection, safeguarding and Basketball Australia/Basketball SA integrity frameworks.

Experience coordinating or supporting a coaching workforce.

Qualifications in Human Resources, Governance, Business, Law, Sport Management or a related discipline.

What We Offer

Flexible working arrangements (0.8 FTE).

A varied role combining integrity, governance and workforce coordination responsibilities.

The opportunity to contribute to one of South Australia's leading basketball organisations.

A supportive and collaborative team environment.

Enquiries

For further information or a confidential discussion about the role, please contact Karen Glazbrook, Business Operations Manager, at norwoodbasketball.com.au .