Insurance Solutions Specialist

SS&C Technologies; Council of the City of Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

A leading financial services technology company based in Australia is seeking an Insurance Solutions Specialist to manage insurance services for corporate clients. The role requires 1–2 years of experience in the superannuation industry, and a positive attitude is essential. With a hybrid work model and various employee benefits, the company values diversity and inclusion in its workforce.

Benefits

Income Protection Insurance

Private Health Insurance discount

Flexible Time Off

Qualifications

• 1–2 years’ experience in the superannuation industry or a similar role.
• Solid understanding of superannuation processes and legislation.
• Proven ability to build effective internal and external relationships.

Responsibilities

• Manage personal workflow to consistently meet service level agreements.
• Prepare claims packs and follow up with insurers.
• Support vulnerable clients with compassion.

Skills

Experience in the superannuation industry

Proactive attitude

Strong communication skills

Education

RG146 certification

Job description

Overview

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations rely on SS&C for expertise, scale, and technology.

Job Title

Job Title: Insurance Solutions Specialist

Locations

Melbourne, Sydney, Paramatta, Brisbane | Hybrid

Get To Know Us

SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: FlexibleTimeOff
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customised, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do

The Insurance Solutions Specialist will be responsible for coordinating and administering insurance related services to corporate superannuation clients and employers (where applicable), members and beneficiaries.

• Manage personal workflow to consistently meet service level agreements.
• Responsible for end-to-end Insurance application and Underwriting lodgement with Insurer and updates to accounts upon acceptance.
• Claims pack preparation for members, following up of requirements and lodgement with Insurer & referral to trustee services team.
• Protecting your super, Putting members interests first and Improving member insurance outcome updates for member accounts.
• Support and assist vulnerable clients as needed showing compassion and empathy.
• Improve system capability - Capture data, improve methods, share and increase knowledge.

What You Will Bring

• 1–2 years’ experience in the superannuation industry or a similar role
• RG146 certification preferred
• Solid understanding of superannuation processes and legislation
• Basic knowledge of insurance within superannuation
• Proactive, positive attitude and eagerness to learn
• Ability to remain calm and composed in challenging situations
• Resilient and adaptable under pressure
• Commitment to maintaining and expanding product and process knowledge
• Strong subject matter expertise in systems, legislation, and insurance industry trends
• Proven ability to build effective internal and external relationships

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It\'s important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.