Insights & Evaluation Manager

TAL Services Limited; Brisbane; On-site; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning & leadership development

Insurance: Life, Income Protection, T&

Wellbeing support & EAP

Parental leave

Rewards program

Job summary

TAL is seeking an Insights & Evaluation Manager to join our Brisbane team. You’ll merge commercial thinking with data and insights to support senior leaders across Direct Customer, Growth & Corporate Partnerships in making informed decisions.

You will turn complex data into a clear view of performance, lead forecasting and business planning, and model scenarios for new initiatives. Build trusted, cross-functional relationships and evolve the Reporting & Insights function.

Qualifications

• Experience in insights, reporting, business planning or commercial analysis, with experience leading, coaching or developing others.
• Strong commercial acumen and analytical capability, with the ability to turn complex data into clear insights and a compelling performance story.
• Experience in financial modelling, budgeting, forecasting and business case development, with the ability to assess costs, benefits and commercial opportunities.
• Outstanding stakeholder and relationship management skills, with the confidence to influence, challenge and make recommendations to senior leaders.
• Strong Excel modelling, PowerPoint and presentation skills, with the ability to simplify complex information and communicate it clearly to different audiences.

Responsibilities

• Turn complex data into meaningful insights, owning executive and performance reporting across Direct Customer, Growth & Corporate Partnerships and providing clear recommendations that help senior leaders make informed commercial decisions.
• Lead business planning, forecasting, and performance management, including annual and monthly planning, KPI management, headcount planning, and controllable costs, identifying trends, explaining variances and highlighting opportunities to improve performance.
• Lead the commercial evaluation of new initiatives, developing business cases, and scenario modelling to understand potential benefits, costs, resource requirements, and overall commercial impact.
• Build strong relationships with senior leaders and key stakeholders, bringing together different perspectives and data to understand business needs, influence decisions, and turn insights into action.
• Lead and evolve the Reporting & Insights function, driving improvements to reporting, dashboards, processes, and the overall quality and accessibility of insights.

Skills

Insights

Reporting

Business planning

Forecasting

Stakeholder management

Excel modelling

PowerPoint

Tools

Excel

PowerPoint

Job description

Welcome to TAL. As a leading life insurer,we'vebeen protecting Australians for over 150 years. Backed by Daiichi Life,we'redriven by big ambitions and empower to create better products and services.

Together with our Partners,we'rehelping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care andexpertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate,brightand capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together,we'rereimagining insurance.

Bring your curiosity, ambition and unique perspective, and help us continue reimagining insurance through innovative thinking, digital capability and a commitment to better outcomes for the people who depend on us.

As an Insights & Evaluation Manager, you'll combine strong commercial thinking with data and insights to help senior leaders across our Direct Customer, Growth & Corporate Partnerships teams make confident, informed decisions.

You'll turn complex data into a clear view of business performance, identifying what's driving results, where the opportunities are and what actions will make the greatest difference. You'll lead performance reporting, forecasting, business planning and commercial evaluation, including business cases and scenario modelling for new initiatives.

Just as importantly, you'll build trusted relationships across Direct Customer, Growth & Corporate Partnerships and the broader business, using your stakeholder management skills to influence decisions, challenge thinking and turn insights into action.

Sydney, Melbourne, or Brisbane location.

In this role you will

• Turn complex data into meaningful insights, owning executive and performance reporting across Direct Customer, Growth & Corporate Partnerships and providing clear recommendations that help senior leaders make informed commercial decisions.
• Lead business planning, forecasting, and performance management, including annual and monthly planning, KPI management, headcount planning, and controllable costs, identifying trends, explaining variances and highlighting opportunities to improve performance.
• Lead the commercial evaluation of new initiatives, developing business cases, and scenario modelling to understand potential benefits, costs, resource requirements, and overall commercial impact.
• Build strong relationships with senior leaders and key stakeholders, bringing together different perspectives and data to understand business needs, influence decisions, and turn insights into action.
• Lead and evolve the Reporting & Insights function, driving improvements to reporting, dashboards, processes, and the overall quality and accessibility of insights.

Qualifications

• Experience in insights, reporting, business planning or commercial analysis, with experience leading, coaching or developing others.
• Strong commercial acumen and analytical capability, with the ability to turn complex data into clear insights and a compelling performance story.
• Experience in financial modelling, budgeting, forecasting and business case development, with the ability to assess costs, benefits and commercial opportunities.
• Outstanding stakeholder and relationship management skills, with the confidence to influence, challenge and make recommendations to senior leaders.
• Strong Excel modelling, PowerPoint and presentation skills, with the ability to simplify complex information and communicate it clearly to different audiences.
• At TAL, we're committed to helping our people thrive both professionally and personally. Depending on your role and eligibility, benefits may include:
• Flexible and blended ways of working that support your work and personal commitments.
• Access to learning, leadership development programs, LinkedIn Learning and global career opportunities through the Daiichi Life Group.
• TAL-funded Life, Income Protection and Total & Permanent Disability insurance, plus employee insurance discounts.
• Wellbeing support including Employee Assistance Program services, wellbeing resources, annual flu vaccinations and health initiatives.
• Additional leave benefits including paid parental leave, wellbeing leave, community leave and purchased leave options.
• Access to TAL Rewards Plus, offering discounts at hundreds of popular retailers and services.

Our Commitment to Inclusion

We're proud to be recognised as an Employer of Choice for Gender Equality and maintain partnerships with organisations including Diversity Council Australia, Australian Disability Network and Pride in Diversity. Through our Innovate Reconciliation Action Plan, we're also committed to building meaningful relationships, creating opportunities and contributing to positive outcomes for Aboriginal and Torres Strait Islander peoples.

We welcome applications from people with diverse experiences, perspectives and backgrounds and are committed to providing an inclusive recruitment experience for all candidates. Need adjustments during the recruitment process? Let our team know by getting in touch with ushere we're here to support you.