Inside Sales Representative

United Rentals Australia/New Zealand; Orange City Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Income Protection Insurance

Wellness Day

Financial Assistance for study

AIA Vitality Starter Program

Generous Employee Discounts

Employee Referral Program

Employee Compassion Fund

Employee Resource Groups

Job summary

United Rentals is seeking an Inside Sales Rep at our Orange branch to be a key customer contact, handling quotes, selling and fulfilling orders for Gen Rent equipment and services.

You will build relationships with customers, respond to inbound calls and walk-ins, and contribute to a high‑performing sales team through attention to detail and strong communication.

Qualifications

• 1-3 years’ experience in retail sales and customer service.
• Exceptional relationship-building and customer service skills.
• Excellent teamwork, interpersonal and communication skills.
• Attention to detail.

Responsibilities

• Establish new hire and sales accounts by responding to inbound calls and walk-ins.
• Process rental quotes, reservations and contracts.
• Generate leads for new business and communicate leads.
• Warm call on lost/dormant accounts to retain business.

Skills

Customer service

Sales aptitude

Relationship building

Teamwork

Communication skills

Attention to detail

Job description

“If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!”

About the Role

As an Inside Sales Rep at United Rentals you will be a key customer contact at our branch located in Orange, with responsibility for quoting, selling and fulfilling orders for our Gen Rent equipment and services to meet customer needs.

What you’ll do:

• Establish new hire and sales accounts by proactively responding to inbound customer calls and walk-ins
• Process rental quotes, reservations and contracts
• Generate leads for new business and communicate leads
• Warm call on lost and/or dormant accounts to retain business

Here’s what we are looking for:

• Minimum 1 - 3 years’ experience in retail sales and customer service
• Exceptional relationship-building and customer service skills
• Excellent teamwork, interpersonal and communication skills
• Attention to detail

Why join us?

• Work for the world’s largest equipment rental company
• Income Protection Insurance – Peace of mind for you and your family.
• Wellness Day – Enjoy 1 extra paid day off each year to recharge.
• Financial Assistance for study – United Rentals provides financial assistance and support to those who aspire to undertake formal education
• AIA Vitality Starter Program – Earn rewards and discounts with major brands like Virgin Australia, UberEats, and Fitness First by maintaining a healthy lifestyle.
• Generous Employee Discounts – Save more with exclusive deals.
• $1,500 Employee Referral Program – Help us grow and get rewarded.
• Employee Compassion Fund – Supporting colleagues in times of need.
• Employee Resource Groups – Champion diversity, inclusion, and social impact.

The Company

• At United Rentals, our people are at the heart of everything we do. Backed by a global network, our local teams across Australia and New Zealand bring deep industry knowledge and hands‑on experience to every project.
• We proudly supply our customers with world‑class equipment hire in earthmoving, shoring & propping and storage.

“All offers of employment are subject to satisfactory drug and alcohol screening and national police check.”

At United Rentals, we proudly welcome applications from current and former Defense Force members, reservists, and their families.