Inside Sales Representative

AU10016-ALA Air Liquide Australia Limited; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Sales incentive

Parental leave

Stock purchase plan

Hybrid work

Parking on-site

Health initiatives

Employee assistance

Retail discounts

Job summary

Air Liquide Australia is seeking an Inside Sales Representative to manage and grow a portfolio of small business customers across industrial gases. You will act as a trusted advisor, delivering technical and practical support on gas solutions via phone and email, while driving sustainable growth.

The role emphasizes relationship management, business development, and campaign execution within a compliant framework. Hybrid work and a strong Sales Incentive Scheme are offered.

Qualifications

• Up to 3 years of sales or customer-facing experience in industrial sectors.
• Strong negotiation and interpersonal skills.
• Proficient in Microsoft Excel and Google Workspace; adaptable to CRM systems.

Responsibilities

• Develop and maintain relationships with small customers to drive retention and revenue growth.
• Identify and pursue new prospects within small business and healthcare segments.
• Manage targeted sales campaigns with rigorous follow-up and reporting.
• Participate in regular audits to ensure call quality, compliance, and adherence to Inside Sales policies.
• Ensure customers have current standard contracts and manage ongoing contract compliance.
• Adhere to health and safety regulations as part of Air Liquide's zero harm commitment.

Skills

Sales expertise

Client relationship management

Negotiation

Excel

Google Workspace

CRM systems

Written communication

Working rights

Tools

Excel

Google Workspace

CRM systems

Job description

Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Reporting to the Pacific Team Lead, we are currently hiring for an Inside Sales Representative - Industrial Gasses. You will be pivotal in managing and growing our commercial relationships with a diverse portfolio of small business customers nationally. You will be the primary point of contact for clients across the Industrial Sector (e.g., welding, automotive, and manufacturing) Your mission is to drive sustainable growth through targeted business development and exceptional relationship management via phone and email channels.

How will you CONTRIBUTE and GROW?

Relationship & Portfolio Management

Develop and maintain strong relationships with existing small customers to ensure retention and revenue growth. You will act as a trusted advisor, providing technical and practical assistance regarding our gas solutions.

Business Development

Identify and pursue new prospects within the small business and healthcare segments to expand our market presence and meet sales targets.

Campaign Execution

Manage targeted sales campaigns, ensuring rigorous follow-up and reporting to maximize conversion rates.

Compliance & Quality

Participate in regular audits to ensure call quality, compliance, and the consistent application of Inside Sales policies and procedures.

Contract Management

Ensure all customers have current standard contracts and manage ongoing contract compliance.

Safety & Regulatory Compliance

Adhere to all health and safety regulations and initiatives as part of the broader Air Liquide commitment to "zero harm".

Are you a MATCH?

• Sales Expertise: Proven ability to close sales with strong negotiation and interpersonal skills. You are an inspired self-starter who can influence decision-making.
• Professional Experience: Up to 3 years of experience in a similar sales or customer-facing capacity. Prior experience managing a client base within industrial sectors (e.g., welding, automotive).
• Technical Literacy: Proficient in Microsoft Excel and the Google Workspace suite. The ability to learn new CRM systems and environments quickly is essential.
• Communication: Excellent verbal and written communication skills, with the ability to present information effectively to a wide range of stakeholders.
• Innovative Mindset: A proactive attitude with the initiative to drive change and take ownership of process improvements.
• Working Rights: Full Australian working rights

We OFFER

We provide a high-performance, professional environment that supports your growth and wellbeing:

Benefits and Support

• Competitive salary plus a market-leading Sales Incentive Scheme (paid quarterly)
• 14 weeks paid parental leave
• Salary Continuance Insurance
• Stock Purchase Plan options

Work-Life Balance

• Full-time permanent roles with Hybrid work arrangements and free on-site parking.

Professional Development

• Extensive training in industrial/healthcare gases, sales processes, and CRM systems, with long-term career opportunities across the global Air Liquide Group.

Wellbeing & Culture

• Access to health initiatives
• employee assistance programs
• social groups
• retail discounts with over 350 partners

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902. Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.