Inside Sales Pro – Beauty & Spa Brand Growth

Professional Beauty Solutions; Sydney; Presencial; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly product allocation

Mentoring & education

Staff discounts

Supportive team culture

Descripción de la vacante

Professional Beauty Solutions in Cronulla, NSW, is seeking an Internal Sales Representative to be the first voice for new enquiries, triage leads, and coordinate with Business Development Managers to qualify and close opportunities. You'll manage end-to-end processes for some opportunities and support salon, spa, and clinic partners.

The role requires a proven B2B salesperson, strong CRM discipline, and comfort with Excel and cloud-based tools.

Formación

• Proven B2B sales experience in beauty, spa, or aesthetics is preferred.
• Ability to manage CRM lead lifecycle from capture to close with accuracy.
• Strong communication and relationship-building skills with customers.

Responsabilidades

• Be the first point of contact for new enquiries and respond quickly.
• Manage full lead process from capture through handover or close.
• Triaging leads and routing to the appropriate Business Development Manager.
• Keep CRM up to date with lead status and next steps.
• Liaise with internal teams to ensure customer needs are met.
• Support salon, spa, and clinic partners and pursue new business opportunities.

Conocimientos

B2B sales

CRM management

Lead qualification

Customer service

Excel

Communication

Herramientas

CRM software

Excel

Cloud-based tools

Descripción del empleo

Internal Sales Representative - Pro Beauty Solutions

Professional Beauty Solutions – Cronulla NSW

Professional Beauty Solutions is a family-owned business and one of Australia's fastest-growing distributors of professional skincare and aesthetic technologies. We distribute 15 leading brands including Dermalux LED, Pollogen, FormaTK Pure Fiji, Youngblood Mineral Cosmetics, Sunescape Tan, Image Skincare, HydroPeptide and more, partnering with medi-clinics, spas, and salons right across Australia.

With a team of 50+ people who genuinely love what they do, we're driven by a culture of learning, collaboration, and care for our customers and each other. Our Sydney HQ is in Sydney's south, just minutes from Cronulla. You'll need your own reliable vehicle to get here, but there's free parking on site and it's an easy commute once you're set up.

If you're a people-person who loves beauty, thrives in a fast-paced sales environment, and gets real satisfaction from helping businesses grow, this could be the role for you.

We're looking for a driven Internal Sales Representative to join our team. You'll be the first voice our clients hear for every new enquiry, responsible for capturing, triaging, and routing leads to the right Business Development Manager to qualify and close. For some opportunities you'll manage the process end-to-end yourself, and across all of them you'll make sure nothing slips through the cracks. Working closely with our BDMs, you'll support our salon, spa, and clinic partners while also going after new business of your own.

No two days are the same, and that's exactly how we like it.

What You'll Be Doing

Own a territory and focus on growing and nurturing our salon, spa, and clinic partnerships

Be the first point of contact for all new enquiries, responding quickly and making a strong first impression every time

Manage the full lead process from initial capture through to handover or close, keeping every opportunity moving and nothing falling over

Keep the CRM up to date with accurate lead status, customer notes, and next steps so the pipeline is always visible

Spot new business opportunities within your territory and go after them

Process orders accurately and efficiently

Work closely with our BDMs to keep their territories running smoothly

Liaise with internal teams including supply chain, operations, finance and clinical to make sure customers get what they need

Handle customer queries and complaints with professionalism and care

Who You Are

A proven B2B salesperson, ideally with experience in professional beauty, spa, or aesthetics

Someone who builds genuine rapport quickly, whether on the phone, over email, or in person

Organised and detail-oriented when it comes to CRM and lead tracking. You treat the pipeline as your responsibility, not a chore

Energetic and authentic. You bring enthusiasm to every conversation without it feeling forced

Able to juggle multiple priorities and still deliver

Good at thinking on your feet and staying solutions-focused when things get busy

Comfortable with Excel, cloud-based CRMs, and everyday digital tools

What's In It For You

Monthly product allocation from our full brand portfolio

Ongoing mentoring, education, and professional development

Staff discounts across our full brand portfolio

A supportive, fun team that genuinely celebrates wins

A workplace where your ideas get heard

How to Apply

Hit apply and tell us a little about yourself and why this role caught your eye. Even a few lines makes a real difference. We read every application.

Please note: Our offices are located in Sydney's south near Cronulla. A reliable vehicle is required as public transport to our site is limited.

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