Injury & Return to Work Consultant

Cogent Thinking; City of Melbourne; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements

Close to public transport

Health, Wellness & Financial wellbeing

Novated leasing and salary sacrificing

Paid parental leave

Job summary

Cogent Thinking, Melbourne-based, seeks a full-time Consultant – Injury & RTW to deliver injury prevention and return-to-work services through a mix of telephonic and on-site visits. You will support injured workers to remain at work and assist employers with injury management across multiple jurisdictions.

The role requires experience in RTW/Workers' Compensation, strong communication, and a customer-focused approach.

Qualifications

• Experience in Return to Work/Workers Compensation/OCC Rehab.
• Current Working With Children Check (WWCC).
• Strong written and verbal communication skills.
• Good customer service focus.
• Effective time management skills.

Responsibilities

• Provide injury prevention and return to work services (telephonic and mobile).
• Support employers with injury management across states.
• Organise medical appointments and return to work plans.
• Manage claim processes and related documentation.
• Coordinate with consultants and stakeholders as needed.

Skills

Case management

WWCC

Communication

Customer service

Time management

Job description

Cogent Thinking’s primary purpose is to lead the way in preventing and managing workplace injuries and illnesses with tailored solutions. We have learnt that workforce health and wellbeing services that are good for people, are also good for business.

We are looking for a full time employee on an initial fixed term 12 month contract.

Job Description

To provide injury prevention and return to work services (and other similar services) to customers to assist injured individuals to return to work with their pre-injury employer, ensuring excellence in and quality of service delivery and customer service. These services are a combination of telephonic and mobile services.

• Drive to support injured workers to remain at work through early intervention support.
• Support national employers with injury management processes across multiple states and jurisdictions.
• Undertaking of relevant follow up post triage, including but not limited to organisation of medical appointments; liaison with all stakeholders; provision of email updates; creation of return to work plans.
• Undertake administration activities relating to claim processes including, but not limited to, claim form completion, submission of certificates and PIAWE calculations.
• Conduct occasional worksite meetings or Case Conferences with the injured individual and their employer in order to assess the physical requirements of the injured individual’s preinjury duties and potential suitable duties to enable development of a RTW plan (as required).
• Work collaboratively with other consultants, who may be required to undertake worksite meetings or case conferences

Qualifications

• Experience in either Return to Work Case Management, Workers Compensation front end management or Occupational Rehabilitation.
• Hold a current and valid Working With Children Check (WWCC)
• Well-developed written and verbal communication skills.
• Strong customer service focus.
• Time management skills.
• Own and maintain a road worthy, comprehensively insured motor vehicle and current driver’s licence.

Additional Information

Be part of the MedHealth group, where our core values are shaped by what matters most to our people and how we deliver meaningful services. Head to www.medhealth.com.au for further details.

Benefits

• Employee initiatives for health insurance, fitness and travel perks
• Exclusive employment discount program
• Health, Wellness & Financial wellbeing
• Hybrid working arrangements
• Novated leasing and specified salary sacrificing
• Paid parental leave (criteria applies)
• Purchased leave
• Hybrid working arrangements
• Close to public transport

Our culture is ALIVE - whether it be our virtual catch ups, company lunches, town hall meetings or after-work drinks - we're always up to something fun! Our teams are making a difference to the community that we serve - be it through volunteering, helping to raise funds or working with our network of health providers, we connect our community partners to the support they need.

The Consultant - Injury & RTW position description is available upon request from HR on [e-mail]

We will not be able to support international applicants for this role.

#Cogent Thinking

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.