Injury Management Advisor

Bunnings; New South Wales; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Team discount at Bunnings

Free OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts and cafe discounts

Traveling store team member benefits

Job summary

Bunnings is seeking an Injury Management Advisor in Australia to support injured team members and coordinate return-to-work strategies across sites, including regional locations. The role focuses on best-practice injury management and legislative compliance.

The position offers a hybrid work arrangement, including office-based days and opportunities to work from home, with a strong emphasis on collaboration with insurers and medical teams.

Qualifications

• Tertiary allied health qualification with proven injury management experience.
• Experience handling complex injuries in fast-paced environments.
• Desirable: Occupational Rehabilitation experience; knowledge of NSW/ACT self-insured workers' comp.
• Strong planning, negotiation, and interpersonal skills.
• Proficient in Microsoft Office and related systems.

Responsibilities

• Provide early and ongoing injury management support to injured team members and ensure legislative requirements are met.
• Provide cross-national support for workers compensation injury claims.
• Coordinate with insurer, injured team member, site leaders and medical team for return-to-work strategies.
• Facilitate return-to-work meetings, medical conferences and claims reviews to achieve positive outcomes.
• Follow injury management policies and procedures in line with legislation and audit programs.

Skills

Injury management

Stakeholder management

Negotiation

Communication

Organizational skills

MS Office

Education

Allied health degree

Tools

Microsoft Office

Job description

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As an Injury Management Advisor, you are responsible for facilitating, promoting, and coaching injury management best practice with a strong focus on supporting our injured team members in their recovery, stay at or return to work journey.

This role is a hybrid role where you be working from our support office, attending and working from our sites, some regional, as well as having the opportunity to work from home.

What’s involved:

• Provide early and ongoing injury management support to our injured team members and ensure we are meeting our workers compensation legislative requirements and uphold best practice injury management principles
• Provide cross national support for workers compensation injury claims
• Be the key point of contact to our insurer, our injured team members, their site leaders, and medical team to coordinate, monitor and support progressive return to work strategies and positive claim outcomes
• Facilitating return to work meetings, medical case conferences and claims reviews to negotiate effective recovery and claims outcomes
• Follow injury management policies and procedures in line with legislative requirements and the injury management self-insurance audit program

Who we’re looking for:

Our ideal candidate will have a background in an allied health or a medical related field. You will be passionate about all things safety and injury management and have a genuine care for injured team.

You’ll be a self-starter with a customer centric approach and the ability to influence and problem solve with a range of both internal and external stakeholders.

You’ll need:

• Tertiary qualifications in allied health with experience in injury management
• Previous experience managing complex injuries within a very fast paced environment
• Previous experience in Occupational Rehabilitation (desirable)
• Knowledge and advanced understanding of self-insured workers compensation and injury management legislation in NSW/ACT (desirable)
• Strong planning, organisation, negotiation, conflict resolution, and interpersonal skills
• Ability to maintain effective partnerships (specifically external - insurers/ regulators)
• Proficient computer literacy across the Microsoft Suite

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities.We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We’re proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.