Injury Management Advisor

Bunnings Warehouse; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Team discount

OnePass membership

Extensive benefits package

Job summary

Bunnings Warehouse is hiring an Injury Management Advisor to support injured team members through recovery and return-to-work processes. You will liaise with insurers, site leaders, and medical teams to coordinate progressive return-to-work strategies, ensuring legislative compliance and best practice injury management.

The role is hybrid, combining support office work with site visits, regional duties, and occasional home-based work, requiring allied health expertise and strong stakeholder

Qualifications

• Background in allied health with injury management experience.
• Experience managing complex injuries in fast-paced environments.
• Knowledge of NSW/ACT workers compensation and injury management legislation (desirable).
• Strong planning, negotiation and interpersonal skills.

Responsibilities

• Provide early and ongoing injury management support to injured team members.
• Coordinate return-to-work strategies with stakeholders and insurer.
• Facilitate return-to-work meetings and claims reviews to drive positive outcomes.
• Follow injury management policies and audit programs in line with legislation.

Skills

Injury management

Stakeholder management

Planning & organisation

Negotiation

Interpersonal skills

Education

Allied health degree

Tools

Microsoft Suite

Job description

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

As an Injury Management Advisor, you are responsible for facilitating, promoting, and coaching injury management best practice with a strong focus on supporting our injured team members in their recovery, stay at or return to work journey.

This role is a hybrid role where you be working from our support office, attending and working from our sites, some regional, as well as having the opportunity to work from home.

What's involved:

• Provide early and ongoing injury management support to our injured team members and ensure we are meeting our workers compensation legislative requirements and uphold best practice injury management principles
• Provide cross national support for workers compensation injury claims
• Be the key point of contact to our insurer, our injured team members, their site leaders, and medical team to coordinate, monitor and support progressive return to work strategies and positive claim outcomes
• Facilitating return to work meetings, medical case conferences and claims reviews to negotiate effective recovery and claims outcomes
• Follow injury management policies and procedures in line with legislative requirements and the injury management self-insurance audit program

Who we're looking for:

Our ideal candidate will have a background in an allied health or a medical related field. You will be passionate about all things safety and injury management and have a genuine care for injured team.

You’ll be a self-starter with a customer centric approach and the ability to influence and problem solve with a range of both internal and external stakeholders.

You’ll need:

• Tertiary qualifications in allied health with experience in injury management
• Previous experience managing complex injuries within a very fast paced environment
• Previous experience in Occupational Rehabilitation (desirable)
• Knowledge and advanced understanding of self-insured workers compensation and injury management legislation in NSW/ACT (desirable)
• Strong planning, organisation, negotiation, conflict resolution, and interpersonal skills
• Ability to maintain effective partnerships (specifically external - insurers/ regulators)
• Proficient computer literacy across the Microsoft Suite

You’ll be part of a workplace where you’ll feel like you belong.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.

We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you.

Bunnings reserves the right to close job advertisements at any time. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

At Bunnings, our purpose is simple: we're here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.