Initial Assessment Officer - Fixed Term - Ballarat

Victorian Government - Department of Families, Fairness, and Housing; Ballarat; On-site; AUD 65,000 - 85,000; Full time

Job summary

SSR Victoria is seeking an Initial Assessment Officer for a fixed-term up to 18 October 2028 to conduct preliminary assessments of WWC and NDIS screening applications, including those with criminal records or other findings. The role supports operational teams through expert knowledge and QA across cases.

You will liaise with external agencies and internal teams, manage relevant databases, and contribute to performance reporting while maintaining strict timelines and accuracy.

Qualifications

• Experience with WWC Check and NDIS Worker Screening processes.
• Ability to manage time-sensitive workloads.
• Strong data collection and reporting skills.

Responsibilities

• Undertake accurate and timely initial assessments of WWC Check and NDIS Worker Screening applications and reassessments.
• Manage the ChildCheck and DisCheck databases' requirements for initial assessments.
• Communicate with applicants and Clearance holders regarding WWC Check and NDIS Worker Screening applications and reassessments.
• Collate data and statistics and assist with data analysis and performance reporting.
• Prioritise workloads in a time-sensitive environment.
• Liaise with external agencies (Corrections, Victoria Police, Courts) and internal Legal Services as needed to evaluate assessments.

Skills

Attention to detail

Communication skills

Data analysis

Stakeholder liaison

Tools

ChildCheck database

DisCheck database

Job description

THE ROLEFixed Term up to 18 October, 2028The role of an Initial Assessment Officer is to conduct preliminary assessments of Working with Children Check and NDIS Worker Screening applications and Clearance holders with criminal records or relevant professional findings.Initial Assessment Officers provide legislative support to the operational teams through the use of expert knowledge and carry out quality assurance functions across their work. Initial Assessment Officers also regularly engage with a range of stakeholders in both written and verbal formats to seek and clarify information.Initial Assessment Officers are also responsible for a range of administrative functions associated with processing case files, including conducting initial research and analysis of data.ACCOUNTABILITIES INCLUDEUndertaking accurate and timely initial assessments of WWC Check and NDIS Worker Screening applications and reassessments.Managing the ChildCheck and DisCheck databases' requirements for initial assessments.Communicate with applicants and Clearance holders in relation to their WWC Check and NDIS Worker Screening applications and reassessments.Collate data and statistics and assisting with data analysis and performance reporting.Managing and prioritising individual workloads in a time sensitive environment.Liaise with external agencies including Corrections, Victoria Police and the Courts, and internally with other areas of the unit, including Legal Services, to obtain relevant information to assist in the evaluation and assessment of WWC Check and NDIS Worker Screening applications and reassessments.Please open the position description to read more.This role requires a Working with Children Check.Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-checkFor more information on what this means, and all other requirements, please see the Position Description.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please contact SSR HR at [e-mail].