Infrastructure Wintel Engineer

Australian Maritime Safety Authority; Canberra; On-site; AUD 106,000 - 126,000; Full time

Benefits offered by this job

Competitive remuneration

Salary packaging options

15.4% employer superannuation

20 days annual leave + Christmas shut

Paid parental leave

Health reimbursements

Flu vaccinations

Employee Assistance Program

Flexible work from home

Training & professional memberships

Staff networks

Job summary

Australian Maritime Safety Authority (AMSA) is seeking an Infrastructure (Wintel) Engineer in Canberra to support Microsoft infrastructure underpinning national operations, including Search and Rescue capabilities. This hands-on role covers on-premises and cloud environments, focusing on reliability, security and performance of core services.

You will work with architecture, cyber security and platform teams, maintaining documentation and driving continuous improvement.

Qualifications

• Experience supporting Microsoft infrastructure in enterprise environments.
• Knowledge of Windows Server, virtualization, identity and cloud services.
• Experience with Active Directory, Entra ID and Exchange Online.

Responsibilities

• Operate and maintain Windows Server and virtualisation platforms across on-premises and cloud environments.
• Administer identity and messaging services, including Active Directory, Entra ID and Exchange Online.
• Ensure availability, performance and resilience of infrastructure through monitoring, backup and recovery practices.
• Perform patching, vulnerability remediation and security hardening in line with standards and procedures.
• Contribute to incident, problem and change management activities, providing technical input and implementation support.

Skills

Windows Server

Virtualisation

Identity services

Cloud services

Active Directory

Entra ID

Exchange Online

Job description

Infrastructure (Wintel) Engineer

$105,749 - $126,270 + 15.4% super

Canberra

Ongoing | Full-time

• Support Microsoft infrastructure underpinning national operations, including mission-critical Search and Rescue capability
• Work across Windows Server, virtualisation, identity and cloud services in a collaborative ICT environment
• Flexible work options and generous leave, including Christmas shutdown

About AMSA - Work with Purpose

Safe Seas. Clean Seas. Saving Lives.

At Australian Maritime Safety Authority (AMSA), every role contributes to our mission to protect lives, support safe maritime operations, and safeguard Australia’s marine environment.

As Australia's national maritime regulator, we coordinate national maritime and aviation search and rescue services, protect Australia's marine environment, and support a safe and resilient maritime industry. Our work is made possible by the expertise of our people across corporate, specialist, digital and operational functions, working together to deliver services nationwide.

With around 500 employees across Australia, AMSA operates in a complex, highly regulated environment and offers meaningful careers with national reach and long-term impact. Learn more at amsa.gov.au.

About the Role

This role delivers hands-on infrastructure support across AMSA’s Microsoft environment, helping ensure the reliability, security and performance of systems that underpin national operations, including Search and Rescue.

Working within defined operational frameworks, you will support core infrastructure services across on-premises and cloud environments, contributing to service stability, security and ongoing improvement. You will work closely with architecture, cyber security and platform teams, escalating complex or high-risk issues where required.

In this role you will:

• Operate and maintain Windows Server and virtualisation platforms across on-premises and cloud environments
• Administer identity and messaging services, including Active Directory, Entra ID and Exchange Online
• Ensure availability, performance and resilience of infrastructure through monitoring, backup and recovery practices
• Perform patching, vulnerability remediation and security hardening in line with standards and procedures
• Contribute to incident, problem and change management activities, providing technical input and implementation support
• Maintain accurate documentation and configuration records, supporting consistency and continuous improvement

What We're Looking For

You will bring:

• Experience supporting Windows-based server environments in an enterprise setting Practical experience with virtualised infrastructure platforms and associated tooling
• Working knowledge of identity and access services (Active Directory, Group Policy, Entra ID)
• Experience supporting Microsoft 365 messaging services, including Exchange Online
• Strong understanding of patching, vulnerability remediation and secure configuration practices
• Familiarity with IT Service Management processes (incident, problem, change, configuration)
• Ability to work independently within defined frameworks and elevate appropriately
• Experience in government, regulated or business-critical environments (desirable)
• Relevant Microsoft or infrastructure certifications (desirable)
• Behaviours aligned with One AMSA values and ways of working

For further details, please refer to the position description. Information about our terms and conditions of employment are contained in the AMSA Enterprise Agreement 2024 - 2027

What We Offer at AMSA

At AMSA, we support our people to do their best work through:

• Competitive remuneration and salary packaging options
• 15.4% employer superannuation contribution
• Generous leave entitlements with 20 days annual leave plus paid Christmas shutdown
• Paid parental leave with 18 weeks for primary and 14 weeks for secondary carer
• Wellbeing focus with health reimbursements, flu vaccinations and an Employee Assistance Program for you and your family
• Flexible work including work from home arrangements
• Career development including training, study assistance, paid professional memberships.
• Opportunity to connect, collaborate, and make a difference through AMSA’s staff-led networks

One AMSA: Shaping Our Future Together

One AMSA is our commitment to creating a workplace that is safe, respectful and inclusive – where every employee feels valued, supported and empowered to contribute. It shapes how we work together and ensures collaboration, trust, and shared purpose across AMSA.

Applications from recruitment agencies will not be accepted, as AMSA recruitment is managed internally.

AMSA does not engage staff under the Public Service Act 1999. AMSA engages employees under the Australian Maritime Safety Authority Act 1990 and our remuneration arrangements are specific to AMSA.