Information Access Officer | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 70,000 - 100,000; Full time

Job summary

The ACT Government City and Environment Directorate is seeking a permanent Information Access Officer (ASO5) in Canberra. You will process FOI applications and other information access requests, ensuring compliance with statutory timeframes and processes.

You will work with a collaborative team to deliver high-quality responses and support information access functions across CED business areas. This full-time role offers stability and opportunities to contribute to open government commitments.

Qualifications

• Experience handling FOI applications and information access requests.
• Familiarity with records management and statutory processes.
• Ability to work under timeframes and deliver accurate responses.

Responsibilities

• Process FOI applications and information access requests under general direction.
• Support CED business areas and delegated Information Officers to ensure compliance.
• Assist with documentation, records and statutory timelines.

Skills

Information access

Records management

Administrative decision-making

FOI compliance

Education

Experience in information access or records management

Tools

Document management systems

Job description

Information Access Officer
Full-time Permanent

Details: The Information Access Team within the City and Environment Directorate (CED) coordinates responses to Freedom of Information (FOI) applications, Open Access disclosures, Standing Order 213A requests, and Executive Document Releases.

The team is seeking to fill a permanent full-time Information Access Officer position at the ASO5 level. As an Information Access Officer, you will join an experienced, collaborative, and dynamic team responsible for delivering timely and high-quality responses to information access requests.

In this role, you will process FOI applications and other information access requests under general direction, while supporting CED business areas and delegated Information Officers to ensure compliance with legislative requirements, statutory processes, and timeframes. This is an excellent opportunity for someone with experience in information access, administrative decision-making, records management, or a related field. If you have relevant experience or believe your skills and capabilities would enable you to succeed in this role, we encourage you to apply.

The City and Environment Directorate values diversity and inclusion and is committed to creating a workplace where all employees feel respected, supported, and able to contribute. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, veterans, and people who identify as LGBTIQ+ are strongly encouraged to apply.

Note: The successful applicant will be expected to commence as soon as possible.

A merit pool will be established from applicants assessed as suitable who are not selected for the position and may be used to fill similar vacancies that arise over the next 12 months. If you do not wish to be included in the merit pool, please advise the contact officer.

For further information about the role, please contact Melinda Hughes on [phone] or at [e-mail].

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .