Industrial Relations Manager

Multicap Limited; Queensland; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Up to $15,900 tax-free

$2,500 for meals/entertainment

Exclusive employee-only discounts

Flexible working arrangements

Job summary

A leading human and social services organisation is seeking an experienced Industrial Relations Manager in Eight Mile Plains, Queensland. This pivotal role involves developing and implementing IR strategies, ensuring compliance with workplace laws, and engaging with unions and stakeholders. Candidates should have over 7 years of IR leadership experience and relevant tertiary qualifications. Competitive salary and flexible working arrangements available.

Qualifications

• Minimum 7+ years’ experience in IR leadership roles, ideally within unionised environments.
• Experience in health, aged care, or community services.
• NDIS Worker Screening Clearance or willingness to obtain.

Responsibilities

• Develop and implement industrial relations strategies aligned with organisational goals.
• Lead and negotiate enterprise agreements and manage workplace consultations.
• Provide expert industrial relations advice to senior leaders.
• Ensure compliance with relevant industrial laws and regulations.
• Develop and implement contemporary IR frameworks and policies.
• Build and maintain positive relationships with unions and stakeholders.
• Prepare and deliver reports on IR activities and outcomes.

Skills

Strong background in industrial relations

Exceptional communication skills

Proven success in enterprise bargaining

Negotiation and conflict management skills

Ability to influence stakeholders

Education

Tertiary qualifications in Industrial Relations, Law, HR or a related field

Job description

Overview

Industrial Relations (IR) Manager — Location: Eight Mile Plains. Full-Time | Permanent. Lead the future of work at Vertaview Group. We are seeking a skilled and experienced Industrial Relations Manager to lead our workplace relations strategy and governance frameworks, supporting our people, our purpose, and our shared future. We value an inclusive and collaborative workplace and seek to shape working environments across our diverse and values-driven organisation.

This is more than an IR role — it’s an opportunity to strategically influence culture, engagement, and employee experience across a complex, values-driven organisation.

Your Role at a Glance

Reporting to the Head of People Experience, this pivotal role will lead enterprise bargaining, manage industrial frameworks, and ensure compliance with workplace law — all while building strong, respectful relationships with unions, employees, and internal stakeholders.

Key responsibilities include leading enterprise bargaining, managing industrial relations legislation and governance, and delivering strategic guidance to senior leaders and HR for informed decision-making.

Responsibilities

• Develop and implement industrial relations strategies in line with organisational goals.
• Lead and negotiate enterprise agreements and manage workplace consultations effectively.
• Provide expert industrial relations and employment law advice to senior leaders and HR to guide strategic decision-making.
• Ensure compliance with relevant industrial laws and regulations.
• Develop and implement contemporary IR frameworks and policies that drive compliance, engagement, and a positive workplace culture.
• Build and maintain positive relationships with unions and other stakeholders.
• Prepare and deliver reports on industrial relations activities and outcomes.

Why You’ll Love Working With Us

• Opportunities to influence a complex multi-entity organisation.
• Lead the development of an IR strategy that genuinely impacts people’s lives.
• Maximise your take-home pay with up to $15,900 tax-free and $2,500 for meals/entertainment, plus Novated Leasing options through NFP salary packaging.
• Unlock exclusive employee-only discounts on shopping, dining, travel, and more.
• Flexible working arrangements — Office based with hybrid options.

What You’ll Bring to the Table

• A strong background in industrial relations.
• A strong working knowledge of the Fair Work Act, NES, modern awards, and enterprise agreements.
• Proven success in enterprise bargaining and union engagement.
• Exceptional communication, negotiation, conflict management, and relationship-building skills.
• Experience conducting BOOT assessments and managing remuneration structures.
• High-level governance knowledge and risk mitigation skills.
• Ability to influence stakeholders at all levels and lead through change.
• A collaborative approach to working with internal and external stakeholders.

What You’ll Need to Succeed

• Tertiary qualifications in Industrial Relations, Law, HR or a related field.
• Minimum 7+ years’ experience in IR leadership roles, ideally within unionised and complex environments.
• Experience in health, aged care, disability, or community services (e.g., SCHADS, Nurses, Professional Health Services Awards).
• NDIS Worker Screening Clearance or willingness to obtain.
• Working with Children Check or willingness to obtain.

Ready to Apply?

Apply now to be part of a team where your work truly matters. We’re reviewing applications as they come in — so don’t wait! Questions? Contact [e-mail]

About Vertaview Group

Vertaview Group consists of All About Living, Allinto, Arbourwell, Multicap, and Open Minds. We purposefully bring together leading human and social service providers to amplify the pursuit of our shared and enduring social impact. We are leaders in high-needs disability support, mental health services, and ageing services.

“Vertaview Group acknowledges the Traditional Custodians of the lands on which we all work, live and play. We pay our respects to Elders past and present, and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints embedded into the earth by our Ancestors – the pathways they forged, the meaning they left behind, and the continuation of their traditions through the next generations.”