Industrial IT Systems & Automation Lead (On-Site)

Biro Strategy; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Long service leave

Visa sponsorship may be available

On-site team

Career progression

Job summary

Biro Strategy is seeking an IT Systems & Projects Specialist to own the business systems for a major Dandenong processing plant. You’ll manage ERP, inventory, maintenance, QA, HR interfaces and office productivity, while leading improvement projects from scope through delivery.

You will document the IT environment, build dashboards, coordinate with production and management, and ensure cybersecurity and smooth integrations with new equipment. This is a hands-on, full-time role on-site.

Qualifications

• 4–8 years in systems administration, business systems/ERP support or an IT generalist role where you were the go-to systems person for a site or business unit.
• Experience administering or supporting an ERP or plant production system, and comfortable with SQL, reporting and data.
• Strong Windows environment and cloud office-platform administration; solid networking fundamentals.
• Track record of carrying a project end to end, not just supporting one.
• Manufacturing, food, FMCG, logistics or another 24-hour industrial environment strongly preferred.
• Excellent documentation habits – you leave systems more understandable than you found them.
• Collaborative and low-ego: able to build trust with long-tenured staff and translate between the plant floor, vendors and management.
• Relevant IT qualification or certifications desirable; demonstrated capability matters more.

Responsibilities

• Own the site's business systems: ERP, inventory and distribution, maintenance management, lab and QA packages, HR/rostering interfaces and the office productivity platform – first point of contact for system issues and improvements
• Carry improvement and automation projects from request to delivery: scoping, vendor liaison, testing, cut-over, training and handover
• Build and maintain documentation of the site's IT environment – systems, integrations, licences, network, suppliers and recovery procedures – so knowledge is held by the business
• Develop reporting and data capability for site leadership: production, quality, maintenance and HR data into usable dashboards and reports
• Manage IT vendors, licences and external support providers; own escalations so issues are resolved quickly without reliance on ad-hoc external call-outs
• Maintain cybersecurity hygiene: backups, access controls, patching and staff awareness
• Support new equipment and automation initiatives so they integrate cleanly with business systems and data capture
• Provide second-level support across workstations, user accounts, networks and devices alongside the existing team

Skills

ERP systems

SQL

Reporting

Windows administration

Cloud office administration

Networking fundamentals

Project management

Documentation

Education

IT qualification or certifications

Tools

ERP software

Job description

Biro Strategy is seeking an IT Systems & Projects Specialist to own the business systems for a major Dandenong processing plant. You’ll manage ERP, inventory, maintenance, QA, HR interfaces and office productivity, while leading improvement projects from scope through delivery.

You will document the IT environment, build dashboards, coordinate with production and management, and ensure cybersecurity and smooth integrations with new equipment. This is a hands-on, full-time role on-site.