Indigenous Australian Student Success Coach (2 positions available)

Aboriginal Health Council of Western Australia; City of Brisbane; On-site; AUD 109,000 - 119,000; Full time

Job summary

A major Australian university is seeking an Indigenous Australian Student Success Coach to provide pastoral care and support for Indigenous students, facilitating their journey through higher education. The ideal candidate will have knowledge of Indigenous communities, strong relationship-building skills, and relevant educational qualifications. This ongoing full-time position is based in Queensland and aims to empower Indigenous voices in academia.

Benefits

Competitive remuneration with superannuation

Generous maternity leave

Professional development opportunities

Health and wellness initiatives

Qualifications

• Extensive progress towards undergraduate qualifications in education, social sciences, or related fields.
• Experience working with Indigenous Australian peoples and communities.
• Understanding of challenges faced by Indigenous Australian students in higher education.

Responsibilities

• Deliver high quality pastoral care for Indigenous Australian students.
• Assist students in their academic journey from orientation to graduation.
• Develop strong relationships to enhance student experiences.

Skills

Knowledge of Indigenous Australian cultures and communities

Interpersonal skills

Organizational skills

Communication skills

Education

Undergraduate qualifications in education, training or social sciences

Job description

Overview

Reference number: 25522

Term: Ongoing, full-time basis

Remuneration: $109,157 to $118,193 pa (HEW6) (inclusive of $92,239 to $99,875 salary pa, 17% superannuation and 17.5% recreation leave loading)

Location: Both Gardens Point and Kelvin Grove campuses

Open to: Aboriginal Australians and Torres Strait Islander people. For this position it is a genuine occupational requirement that it be filled by an Aboriginal or Torres Strait Islander person as permitted by and arguable under sections 25, 104 and 105 of the Queensland Anti-Discrimination Act (1991).

Who we are looking for

We are seeking a Indigenous Australian Student Success Coach (2 positions available) to join Oodgeroo Unit, Indigenous Australians, Chancellery Division.

At QUT, where one of the largest Indigenous Australian student communities thrives, your role is to walk alongside students from orientation to graduation. As the Indigenous Australian Student Success Coach, you will deliver high quality pastoral care and services for Indigenous Australian students to resolve personal challenges and ensure a positive student experience. You’ll empower sovereign voices and assist students to succeed through a case management approach. Apply now and be part of a team that\'s transforming higher education through Indigenous voice and sovereignty — one student journey at a time.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Established in 1991, The Oodgeroo Unit is QUT\'s Indigenous Australian student success unit, providing admission pathways and support for Indigenous Australian people. The Oodgeroo Unit is responsible for and committed to ensuring pathways to higher education and the academic success of Indigenous Australian people.

What you need to succeed

1. Completion of or extensive progress towards undergraduate qualifications in education, training or social sciences with relevant experience working in these fields.
2. Demonstrated experience working with Indigenous Australian peoples and their communities.
3. Demonstrated understanding of the challenges Indigenous Australian students encounter in higher education and a thorough knowledge of, or ability to rapidly acquire knowledge of, Higher Education policies and legislation together with the proven ability to interpret, apply and act in accordance with relevant policies, practices and procedures to deliver high quality academic support services.
4. Demonstrated ability to effectively develop and nurture strong relationships with a range of partners to deliver and improve student centric support services that enrich the student experience
5. High level of interpersonal, organisation and communication skills including the ability to liaise with a diverse range of stakeholders to positively influence decision making.
6. Demonstrated ability to work effectively as a member of a team, apply initiative, exercise judgement, prioritise objectives and deliver results.

Life at QUT

We\'re committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it\'s celebrated.

How to Apply

Discover the possibilities that await with a career at QUT. If you\'re ready to embark on a journey of innovation and opportunity, we\'re excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below. View the job details at Indigenous Australian Student Success Coach

Job opens: 22-Sep-2025

Applications Close: 07-Oct-2025 at 11.30pm