Inbound Customer Support - Marsden Park - Permanent Position

Active Recruitment; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Love Fitness is expanding its team in Marsden Park and is seeking three Product Support Specialists to join a brand known for innovative technology for fitness, performance and the outdoors. You’ll help customers get the most from products, handling setup, troubleshooting, inquiries via phone and email, and providing warranty support while staying current with new products and technology.

The role offers an opportunity to grow with an internationally recognised brand and enjoy great company

Qualifications

• Genuine passion for Fitness or Outdoor
• Confidence with technology
• Great communication and customer service skills
• Strong problem-solving abilitiesA willingness to learn

Responsibilities

• Product setup and troubleshooting
• Customer enquiries via phone and email
• Features, functionality and technical support
• Warranty and product enquiries
• Finding solutions and following up with customers
• Keeping up with new products and technology

Job description

Love Fitness, the Outdoors & Technology? Our client’s teams are expanding, and we’re recruiting THREE new Product Support Specialists to join their growing team in Marsden Park.

We’re recruiting on behalf of an internationally recognised brand creating innovative technology for people who love fitness, performance and the outdoors.

What you'll be doing

You’ll help customers get the most from their products, providing support across:

• Product setup and troubleshooting
• Customer enquiries via phone and email
• Features, functionality and technical support
• Warranty and product enquiries
• Finding solutions and following up with customers
• Keeping up with new products and technology

About you

You might be a fitness fanatic, outdoor enthusiast, tech lover or simply someone who loves helping people solve problems.

You’ll bring:

• Genuine passion for Fitness or Outdoor
• Confidence with technology
• Great communication and customer service skills
• Strong problem-solving abilitiesA willingness to learn
• A positive, solutions-focused attitude

You don't need to know everything from day one. If you're curious, tech-savvy and passionate about what you do, we'll help you learn the rest.

The opportunity

• 3 new positions due to continued growth
• Work with an internationally recognised brand
• Marsden Park location
• Great company benefits
• Innovative products and technology
• Turn your passion into a career

Fitness. Adventure. Technology. Your next career move could bring them all together.

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