In-Store Travel Consultant & Booking Expert

Flight Centre Travel Group; Cairns Regional; On-site; AUD 65,000 - 100,000; Full time

Benefits offered by this job

Industry travel discounts

Familiarisation trips

Certificate 3 & 4 in Travel & Tourism

Career progression

Global Brand

Job summary

Flight Centre Cairns is seeking a passionate Travel Consultant to help customers plan and book memorable holidays. You’ll handle enquiries in person, over the phone, and by email, selling flights, accommodation, and more, while building lasting client relationships.

With uncapped incentives, a supportive team, and industry travel discounts, this full-time role offers clear progression and opportunities to gain a Certificate 3 & 4 in Travel & Tourism; join a global brand that values adventure and

Qualifications

• Strong desire to help customers plan and book holidays.
• Organised, responsive and capable of working in a busy store.
• Comfort with using multiple computer systems to find the best options.

Responsibilities

• Plan itineraries and book travel including flights, accommodation, car hire and tours.
• Convert enquiries into bookings in person, over the phone and by email.
• Meet sales targets and KPIs while handling a high-volume workload.

Skills

Sales skills

Travel knowledge

Customer service

Communication

Education

Certificate 3 & 4 in Travel & Tourism

Tools

Travel booking systems

CRM software

Job description

Flight Centre Cairns is seeking a passionate Travel Consultant to help customers plan and book memorable holidays. You’ll handle enquiries in person, over the phone, and by email, selling flights, accommodation, and more, while building lasting client relationships.

With uncapped incentives, a supportive team, and industry travel discounts, this full-time role offers clear progression and opportunities to gain a Certificate 3 & 4 in Travel & Tourism; join a global brand that values adventure and