In Home Support Worker

Ozcare Group; Mackay Regional; On-site; AUD 49,000 - 70,000; Part time

Benefits offered by this job

Uniform and laundry allowance

Employee Assistance Program

Private health insurance discounts

A supportive team culture

Job summary

Ozcare Group in Mackay is seeking a compassionate and reliable Casual In-Home Support Worker to join the Mackay Aged Care at Home team. You will provide practical assistance and social support to older Australians in their homes, helping them stay independent and comfortable.

Your duties include helping with daily tasks, transport, shopping, companionship, documenting care notes, and collaborating with the care team.

Qualifications

• Caring and respectful approach to supporting older people.
• Experience in home support, community care, or aged care is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Responsibilities

• Providing quality home support services that promote independence, dignity and wellbeing.
• Undertaking domestic duties including cleaning, laundry and meal preparation.
• Assisting with shopping, transport and community access.
• Providing social support and companionship to clients.
• Monitoring and reporting changes in client wellbeing.
• Maintaining accurate documentation and records.
• Working collaboratively with the broader care team to ensure positive client outcomes.
• Participating in training, meetings and continuous improvement initiatives.

Skills

Compassionate and reliable

Interpersonal skills

Time management

Customer service

Education

Current National Police Check

First Aid Certification

CPR Certification

Open Queensland Driver Licence

Tools

Mobile devices

Basic computer applications

Job description

Ozcare is seeking a compassionate and reliable Casual In-Home Support Workers to join our Mackay Aged Care at Home team.

As an In Home Support Worker, you will play an important role in helping older Australians remain independent and comfortable in their own homes. This is an ideal opportunity for someone who enjoys meaningful work, values flexibility, and is passionate about delivering high-quality care and support within the community.

About the Role

Working as part of our Aged Care at Home team, you will provide practical assistance and social support to clients in accordance with their individual care plans. Every day brings the opportunity to make a genuine difference in someone's life.

Your responsibilities will include:

• Providing quality home support services that promote independence, dignity and wellbeing

• Undertaking domestic duties including cleaning, laundry and meal preparation

• Assisting with shopping, transport and community access

• Providing social support and companionship to clients

• Monitoring and reporting changes in client wellbeing

• Maintaining accurate documentation and records

• Working collaboratively with the broader care team to ensure positive client outcomes

• Participating in training, meetings and continuous improvement initiatives

• Complying with workplace health and safety requirements, policies and procedures

About You

To be successful in this role, you will demonstrate:

• A caring, patient and respectful approach to supporting older people

• Previous experience in home support, community care, aged care, disability support or a similar role

• Strong interpersonal and communication skills

• The ability to work independently and manage your time effectively

• A positive attitude and commitment to delivering excellent customer service

• Flexibility to work across a varied roster

• Candidates with availability to work across 5-7 days of the work will be highly regarded

What We Offer

At Ozcare, our people are at the heart of everything we do. When you join our team, you'll become part of a values-driven organisation committed to supporting both our clients and employees.

Benefits include:

• $43.17 per hour + Shift Penalty Rates

• Comprehensive orientation, training and ongoing support

• Uniform and laundry allowance

• Employee Assistance Program

• Private health insurance discounts

• A supportive team culture where your contribution is valued

• Meaningful work that positively impacts lives every day

Mandatory Requirements

To be considered for this position, you must have:

• Current National Police Check (valid within the past 3 years) or a willingness to obtain one

• Current First Aid and CPR Certifications

• Current 'Open' Queensland Driver Licence

• A reliable, roadworthy vehicle with current registration and comprehensive vehicle insurance certificate

• Adept using mobile devices and basic computer applications

• Proof of immunity, or willingness to become vaccinated against, MMR, Whooping Cough & Chicken Pox

Join a Team That Makes a Difference

At Ozcare, we're proud to support older Australians to live independently and remain connected to their communities. Our employees are our greatest asset, and we recognise the dedication, compassion and professionalism they bring to their work every day.

We welcome applicants from all backgrounds and are committed to creating an inclusive workplace where everyone feels valued and respected. First Nations peoples are strongly encouraged to apply.