In-App Merchandising Lead, Marketplace Strategy

DoorDash ANZ; Sydney, Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

DoorDash is seeking an Associate Manager for Marketplace Strategy & Operations (In-app Experience) in Sydney/Melbourne. You will lead the in-app merchandising strategy, shaping how consumers discover and order on the app by testing features, translating data into insights, and managing launches for merchants.

The role is hybrid (3 days in-office in Sydney/Melbourne), reporting to the Marketplace Strategy & Operations Manager, with collaboration across Product, Marketing, Ads & Promotions teams

Qualifications

• 5+ years of experience in consulting, strategy, operations, product, technology, banking, analytics or related experience.
• Bias for action – a relentless and independent problem solver who can influence and execute creative solutions.
• Proven analytics skills with intermediate SQL knowledge and dashboards experience.
• Strong business acumen to translate data into operational strategy.
• Thought leadership with ability to break down ambiguous problems and perform deep-dives.
• Exceptional cross-functional leadership managing multiple workstreams.

Responsibilities

• Strategise: create and execute the merchandising strategy for consumers and merchants, focusing on engagement, retention and order rates.
• Build and execute: test and incorporate new product features with product and engineering teams and measure performance.
• Collaborate daily: lead Australia’s in-app experience with Sales, Marketing, Ads & Promotions teams to meet conversion and impression targets.
• Analyse and lead: use data to inform strategy, prioritize initiatives, and track KPIs related to merchandising effectiveness.
• Experiment: use data-driven, customer-first approaches to identify improvements and drive 1% better everyday.

Skills

SQL

Dashboards

Analytics

Leadership

Business acumen

Thought leadership

Problem solving

Job description

DoorDash is seeking an Associate Manager for Marketplace Strategy & Operations (In-app Experience) in Sydney/Melbourne. You will lead the in-app merchandising strategy, shaping how consumers discover and order on the app by testing features, translating data into insights, and managing launches for merchants.

The role is hybrid (3 days in-office in Sydney/Melbourne), reporting to the Marketplace Strategy & Operations Manager, with collaboration across Product, Marketing, Ads & Promotions teams