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ACT Pathology, a division of Canberra Health Services, seeks an Improvement and Innovation Manager to lead operational and digital improvement initiatives across pathology. The role emphasizes driving service excellence, leveraging new technologies, and optimizing workflows to improve patient outcomes.
The successful candidate will work with laboratory, clinical, and digital teams to translate priorities into sustainable improvements, with a focus on data-driven decision making and high-quality
Classification: Health Professional Level 4
Salary: $127,597 - $141,511 plus superannuation
Position No: 72617 - 02SG9
Directorate: Canberra Health Services
Advertised (Gazettal date): 09 November 2026
Contact Officer: Simon Newton on************@act.gov.auor(02) 5124 2***
ACT Pathology is a division of Canberra Health Services, providing comprehensive diagnostic pathology services to the ACT and surrounding region. Reporting to the Director, Laboratory Operations, the Improvement and Innovation Manager plays a key role in supporting the ongoing development of ACT Pathology through the delivery of operational, digital, service improvement and innovation initiatives. Drawing on a background as a senior pathology scientist, the role works closely with laboratory, clinical, corporate and digital teams, providing specialist pathology expertise to improve laboratory operations and digital workflows, implement new technologies and equipment, enhance data and performance reporting, and drive service excellence.
This is a unique opportunity to influence the future of pathology service delivery, translating operational priorities into sustainable improvements that support efficient, integrated and patient-centred diagnostic services. The successful applicant will work collaboratively across ACT Pathology and Canberra Health Services to deliver innovative solutions that improve outcomes for patients, staff and the broader health system.
This is a permanent position.
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
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CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.