Implementation & Enablement Specialist

King River Capital Group; Council of the City of Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A FreightTech company in New South Wales is seeking an Implementation & Enablement Specialist to drive system, tool, and process rollout. The ideal candidate will manage projects, facilitate training, and engage stakeholders to ensure adoption and improvements. This role offers hybrid work options and a focus on team empowerment and growth.

Benefits

Hybrid work arrangements

Learning and development budget

Weekly catered breakfast

Quarterly celebrations

Flexible leave options

Qualifications

• Strong project management skills with the ability to manage multiple priorities.
• Excellent communication and facilitation skills; confident engaging with stakeholders at all levels.
• Analytical mindset with a focus on continuous improvement, adoption, and measurable outcomes.

Responsibilities

• Lead the deployment of new systems, tools, and processes, ensuring alignment with business goals.
• Work closely with internal teams to gather requirements, configure solutions, manage rollout timelines, and provide post-launch support.
• Deliver onboarding and training programs that equip teams to adopt new systems with confidence.
• Monitor adoption metrics and collect feedback to refine enablement strategies.
• Run workshops and feedback sessions to surface challenges and co-create solutions.

Skills

Project management

Communication skills

Analytical mindset

Facilitation skills

Adaptability

Job description

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $68 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognized for our innovation and culture:

• Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform
• Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

The Implementation & Enablement Specialist plays a pivotal role in driving the successful rollout of systems, tools, and processes across Ofload. Acting as the bridge between technical teams and end users, this role ensures initiatives are not only implemented but fully adopted—through effective onboarding, training, and continuous improvement strategies.

We're looking for someone who is both a systems thinker and a people enabler—someone who can translate business needs into scalable, user-friendly solutions that empower teams to work smarter and faster.

Key Responsibilities

• End-to-end Implementation: Lead the deployment of new systems, tools, and processes, ensuring alignment with business goals.
• Cross-functional Collaboration: Work closely with internal teams to gather requirements, configure solutions, manage rollout timelines, and provide post-launch support.
• Training & Enablement: Deliver onboarding and training programs that equip teams to adopt new systems with confidence.
• Continuous Improvement: Monitor adoption metrics and collect feedback to refine enablement strategies.
• Workshop Facilitation: Run workshops and feedback sessions to surface challenges and co-create solutions.

Stakeholder Engagement: Serve as a liaison between technical teams, business units, and end users to ensure clarity, alignment, and adoption.

What You Bring

• Strong project management skills with the ability to manage multiple priorities.
• Excellent communication and facilitation skills; confident engaging with stakeholders at all levels.
• Analytical mindset with a focus on continuous improvement, adoption, and measurable outcomes.
• Growth mindset with adaptability and resilience in fast-changing environments.

More than a job! We look after you through:

• Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.
• Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and
• Our annual Summer Camp offsite

Office Benefits:

Weekly catered breakfast, monthly team lunch and a number of delicious snacks

Morning brew of your choice at our local cafe

Quarterly celebrations and team events;

Table tennis, board games and an office library